Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Deposit of approximate 30% of the total amount due is requested upon confirmation.
The deposit will not be refunded and in case of cancellation between 30 days and 10 days prior arrival we will charge another 30% of the amount due; in case of a cancellation less than 10 days prior arrival, the whole amount due will be charged.

Additional Terms and Conditions

Speciale rates are available for half board and full board conditions

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ostello del Bigallo - Bigallo Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

This former monastery, dating back to the 13th century, called Antico Spedale del Bigallo, has been renovated and equipped with all the necessary comforts to offer modern travelers the same shelter and unique experience as once, in its original medieval atmosphere.

At our Bigallo Hostel, you can choose to stay in one of our private room or in a characteristic dormitory.

Basic dormitories:
If you are traveling with your friends, family, or in an organized group, we suggest you to choose one of our luminous dormitories: one that sleeps 5 and the other 8 people; an ideal solution given their spaciousness and comfort.
The decor was created by local craftsmen following designs of renaissance beds found in paintings from that time period. Each bed has its own storage space (locks can be requested at your arrival).
Both dormitories share some bathrooms with shower on the same floor.

It is possible to request a set of towels with a supplement of 3,50 euros.

Dorm with alcoves:
Sleeping in alcoves is without doubt the most unique solution at the Bigallo Hostel. These small wooden cabins will give you the feeling of ancient pilgrims with a touch of modern privacy. Within a a spacious and luminous dormitory, we offer 12 alcoves, each with two single beds. Bathrooms are shared. It is possible to request a set of towels with a supplement of 3.50 euros.

Girls dorm
Just for girls, it is possible to reserve our special 5-beds dorm, spacious and with an unique garden view, disposing of its own private bathroom with shower.

Private Rooms / Family Room:
And if you prefer some more privacy, just choose one of our 4 double rooms (with the possibility to add one or more single beds), all equipped with private bathrooms with shower. It is also possible to add one or more single beds in the rooms. If you are travelling in a small group and want to enjoy the comfort of a private room, don't forget to ask for our family room. Sheets, towels and daily cleaning are included in this accommodation. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 9.1

  • Staff 9.7

  • Atmosphere 9.8

  • Cleanliness 9.7

  • Facilities 9.3

Latest Reviews

  • 10.0


    08 Sep 2022
    Brilliant place to stay, gorgeous location though slightly out of Florence. Locals often give you a lift up the hill form the bus also. The food was great, and really sociable as everyone is there in the evening. Very comfy and clean. Fully recommend for a break from staying in cities
    England, Female, 18-24
  • 10.0


    05 Sep 2022
    It was a beautiful place. I did not get to spend time there, but I did bike it all the way there. Slept one night and everyone who arrived there looked like they chose the place for a good reason. The scenery and views. I am definitely going back next time I go to Florence for a longer trip.
    USA, Male, 31-40
  • 9.7


    21 Sep 2022
    Amazing place to stay! A bit out of the way from Florence but the bus is fairly straightforward and fast to get into the city so you see a bit of the countryside as well. Very clean, super friendly atmosphere. Staff are lovely and I’d recommend to anyone looking to stay in the Florence/Tuscany area
    Australia, Female, 18-24
  • 9.7


    12 Sep 2022
    Best hostel on my trip so far! Such a nice community feel with a pasta dinner every night with the whole hostel sat along a long dining table. The views over Florence were also fantastic. Although you had to navigate a hill and a bus journey into Florence, I still enjoyed it far more than the party vibe of hostels in town. Can’t fault this place 😊
    New Zealand, Female, 25-30
  • 9.7


    09 Sep 2022
    It was a beautiful location, with a view over all od Florence. Very quiet and clean. We had a bit of a time getting there since Uber doesn’t drive in Florence but the host was very kind and tried very hard to get us a taxi back into the city. The pasta dinner was so good too!!
    USA, Couple, 25-30
  • 9.4


    12 Sep 2022
    Absolutely loved my stay here, the reviews are all true. Only two downsides - mosquito net in my room was broken and I got absolutely eaten alive ahahah once I realised shut the windows and was fine. Other thing was room I was in had no power sockets so had to charge my stuff downstairs. But very minor problems, had such a great stay, met so many cool people.
    New Zealand, Female, 18-24
  • 9.4


    09 Sep 2022
    After finally finding the right bus to get to the hostel and the hike up the hill that’s mentioned so much on other reviews, you will find a hostel like no other you’ve ever experienced. Not only are the surrounding views breathtaking, the communal atmosphere is incredible; it’s quite literally impossible to not meet likeminded travellers. Ferdinando was a great host and did his best to make us feel at home. If I ever find myself back in Florence, staying back at Ostello would be a no brainer for me - the o
    England, Male, 25-30
  • 9.4


    06 Sep 2022
    The reviews are right! This place is INCREDIBLE, an absolute must do if you're in Florence. The place is beautiful, situated in the Tuscan hills. The hike up the hill is hard - but doable. The atmosphere is incredibly sociable, with everyone convening on the balcony for the evenings with a beer. Personally, I recommend staying here for a couple of days and staying a few days actually in Florence to get the best of both worlds! Only reason it's not a 10 is the wifi doesn't reach the bedrooms
    Australia, Female, 25-30
  • 9.1


    10 Sep 2022
    Amazing atmosphere and very nice old building!
    China, Female, 25-30
  • 8.9


    13 Sep 2022
    Great Hostel with fantastic environment. Place is very chilled and quite. Bit of a mission getting out there but definitely worth it. Great change of pace compared to staying in the city.
    New Zealand, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Board Games
  • Wi-Fi