Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Deposit of approximate 30% of the total amount due is requested upon confirmation.
The deposit will not be refunded and in case of cancellation between 30 days and 10 days prior arrival we will charge another 30% of the amount due; in case of a cancellation less than 10 days prior arrival, the whole amount due will be charged.

Additional Terms and Conditions

Speciale rates are available for half board and full board conditions

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ostello del Bigallo - Bigallo Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

This former monastery, dating back to the 13th century, called Antico Spedale del Bigallo, has been renovated and equipped with all the necessary comforts to offer modern travelers the same shelter and unique experience as once, in its original medieval atmosphere.

At our Bigallo Hostel, you can choose to stay in one of our private room or in a characteristic dormitory.

Basic dormitories:
If you are traveling with your friends, family, or in an organized group, we suggest you to choose one of our luminous dormitories: one that sleeps 5 and the other 8 people; an ideal solution given their spaciousness and comfort.
The decor was created by local craftsmen following designs of renaissance beds found in paintings from that time period. Each bed has its own storage space (locks can be requested at your arrival).
Both dormitories share some bathrooms with shower on the same floor.

It is possible to request a set of towels with a supplement of 3,50 euros.

Dorm with alcoves:
Sleeping in alcoves is without doubt the most unique solution at the Bigallo Hostel. These small wooden cabins will give you the feeling of ancient pilgrims with a touch of modern privacy. Within a a spacious and luminous dormitory, we offer 12 alcoves, each with two single beds. Bathrooms are shared. It is possible to request a set of towels with a supplement of 3.50 euros.

Girls dorm
Just for girls, it is possible to reserve our special 5-beds dorm, spacious and with an unique garden view, disposing of its own private bathroom with shower.

Private Rooms / Family Room:
And if you prefer some more privacy, just choose one of our 4 double rooms (with the possibility to add one or more single beds), all equipped with private bathrooms with shower. It is also possible to add one or more single beds in the rooms. If you are travelling in a small group and want to enjoy the comfort of a private room, don't forget to ask for our family room. Sheets, towels and daily cleaning are included in this accommodation. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 9.9

  • Location 9.3

  • Staff 10.0

  • Atmosphere 9.9

  • Cleanliness 10.0

  • Facilities 9.1

Latest Reviews

  • 10.0


    14 May 2022
    This hostel is incredible! The property is gorgeous, there are many hiking paths nearby, and the view from the garden at sunset is incredible! It is located a bit outside the city center, but if you are looking for peace and tranquility in the Tuscan countryside this is absolutely the place!
    USA, Female, 18-24
  • 10.0


    28 Apr 2022
    One of my favourite hostels, the location is great for going into Florence with regular buses at the bottom of the hill. Ferdinando is great and friendly and is more than happy to help. Some people may be put off the hostel by the walk up the steep hill but it is definitely worth it. The pasta dinner is an good experience and the pasta is soo tasty!
    England, Male, 18-24
  • 10.0


    23 Apr 2022
    Ostello del Bigallo is amazing! It’s the perfect hostel if you’re looking to escape the city and spend some time in the Italian countryside. The building and property the hostel is on is beautiful, and the staff are super kind and accommodating. If you stay, make sure to do the hostel dinner as well, you will definitely meet some very cool people!
    USA, Male, 18-24
  • 9.7


    16 Apr 2022
    Please stay here!!!! It has the most beautiful sunset view of Florence. The staff is incredibly kind and friendly, the rooms have everything you need and the bathroom is clean. Worth staying for a couple of days.
    Chile, Female, 18-24
  • 9.7


    22 Oct 2021
    Bigallo was truly the most unique hostel experience I have ever had! The staff here were amazing and fostered a community atmosphere at dinner time and into the evening. This place is a must see especially if you have access to a rental vehicle. Great access for visiting around Tuscany!
    Canada, Mixed Group, 25-30
  • 9.4


    24 Apr 2022
    This place was incredible. The perfect place to come escape the city and go on some beautiful hikes in the tuscan foothills, it was exactly as expected. Very peaceful. The food for dinner was delicious as well. The only thing I would note is the place is a bit hard to find and the treck up the hill ( if you don't take taxi) is a bit distressing. I would recommend taking a taxi or of you want a bit of a workout be prepared for a good 20 minute walk up a steepish hill, and there arent sidewalks.
    USA, Female, 18-24
  • 9.4


    23 Oct 2021
    This is a unique experience for those looking to get out of the city and meet like minded people in a beautiful Tuscan setting. I loved my stay here, the community pasta and wine nights were a highlight. There are walking trails which start straight out the front door which was really convenient ! The host makes sure that you are made to feel welcome and very well fed!
    South Africa, Female, 25-30
  • 8.3


    23 Apr 2022
    If you’re looking for a Tuscan getaway where you can easily get to then this place is for you! However it is not central to Florence itself and takes a lot of effort to get there. This place is more if you want a nice stress-free getaway and not great for getting to and from Florence ( unless you have a car). Besides for that I think that it was an amazing place to stay at. The people who own it are incredibly nice. The food they make is wonderful. I also love the places atmosphere
    USA, Male, 18-24
  • 8.3


    31 Oct 2021
    The hostel, the room and cleaning were great! It is a typical hotel in a beautiful town. The reception staff aren’t hospitable and have a poor disposition to help us. The check in time very unconvincing, we asked to check in early since we had to return the car and it was very uncomfortable to come and go twice, they told us no and if we arrived after check in time they would charge 12 euros for every hour they had to wait for us. Keep in mind that if you stay here, check-in begins at 4:00 pm.
    Argentina, Mixed Group, 25-30
  • 7.4

    Very Good

    31 Oct 2021
    The location is a little hard to get to. It is far from the bus stations. The staff was friendly and helpful. It wasn't too expensive but it also wasn't the best bang for your buck. The dinner (10 euros) was really good and the breakfast (included) was also amazing! It was a very unique experience to stay at an old monastery. Overall, good experience.
    USA, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Board Games
  • Wi-Fi