Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Deposit of approximate 30% of the total amount due is requested upon confirmation.
The deposit will not be refunded and in case of cancellation between 30 days and 10 days prior arrival we will charge another 30% of the amount due; in case of a cancellation less than 10 days prior arrival, the wole amount due will be charged.

Additional Terms and Conditions

Speciale rates are available for half board and full board conditions

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ostello del Bigallo - Bigallo Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

This former monastery, dating back to the 13th century, called Antico Spedale del Bigallo, has been renovated and equipped with all the necessary comforts to offer modern travelers the same shelter and unique experience as once, in its original medieval atmosphere.

At our Bigallo Hostel, you can choose to stay in one of our 3 characteristic dormitories accommodations:

If you’re traveling with your friends, family, or in an organized group, we suggest that you choose one of our luminous dormitories – one that sleeps 5 and the other 8; an ideal solution given their spaciousness and comfort.
The decor was created by local craftsmen following designs of renaissance beds found in paintings from that time period. Each bed has its own storage space (locks can be requested at your arrival).
Each dormitory is equipped with shared bathroom with shower. It is possible to request a set of towels with a supplement of €.3,50

Sleeping in the alcoves is without doubt the most unique solution that the Bigallo Hostel offers. It is inspired by monks, that traditionally slept in small wooden alcoves. The Hostel offers 20 beds in the wooden alcoves, each alcove with two single beds, creating a spacious and luminous dormitory. The bathrooms are shared. It is possible to request a set of towels with a supplement of €. 3.50.

Private Rooms:
And if you prefer some more privacy, just choose one of our 5 double rooms (with the possibility to add one or more single beds), all equipped with private bathrooms with shower. It is also possible to add one or more single beds in the rooms. Sheets, towels and daily cleaning are included in this accommodation. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.8

  • Location 8.6

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.8

  • Facilities 9.2

Latest Reviews

  • 10.0


    07 May 2019
    We absolutely loved our stay here! The staff is super nice and lovely and made us feel welcome straight from the start. The walk from the bus station to the hostel is long but it’s part of the experience and the view is amazing! We would highly recommend this place, you won’t regret staying here! We already miss this place so much and are for sure coming back!
    Finland, All Female Group, 18-24
  • 10.0


    05 May 2019
    I loved my stay here sooo much, I was a little nervous because of how far away it is and the walk from the bus. But it isn't hard at all, just catch bus 23b and the walk uphill is so worth it for this place. The building itself is so beautiful and ancient and the staff are beyond lovely! Pasta time is really good value, so tasty and a great way to meet people :) Will definitely come back one day!
    New Zealand, Female, 18-24
  • 10.0


    27 Apr 2019
    Amazing building with incredible view from the balcony down towards Florence, was a treat with my morning coffee! Very friendly staff and good breakfast, facilities were as expected. Recommended!
    England, Male, 31-40
  • 10.0


    25 Apr 2019
    Amazing hostel in the Tuscan countryside near Florence. Easy access to the city but the perfect place to relax and unwind. 800 years of history in this old building makes for a charming stay. Excellent value for money for a private room and really enjoyed the 'pasta time' dinners. Highly recommend.
    New Zealand, Female, 25-30
  • 9.7


    06 May 2019
    Awesome. Amazing place to stay with rich history. Great terrace, garden and starry sky. Great view at Florence from the hostel. Super friendly staff. Nice hiking trail just outside the hostel. A minor inconvenience with bus not going all the way due to road works during the evening/night (21:00-06:00). Very little vegan options during breakfast.
    Latvia, Couple, 25-30
  • 9.7


    27 Apr 2019
    This hostel was an amazing experience!! I was a bit skeptical at first when booking since it is outside the city but it is 100% worth it! There is so much history in this place, the view over Florence (especially at sunset) is breath taking and the staff is amazing and knowledgeable! Plus the rooms are comfortable and large. I would highly recommend this hostel to anyone looking for a new experience!
    Canada, Female, 18-24
  • 9.4


    19 May 2019
    AMAZING!! One of the best parts of my Europe trip!! Loved every second of it! Was hesitant because of the location at first but it is 100% the best choice I’ve made! Beautiful views, friendly staff, tons of history, great pasta nights and even better people staying there! Thank you all so much!!!
    Canada, Female, 18-24
  • 8.9


    12 May 2019
    Beautiful compound in a pretty difficult-to-reach area. Bigollo is, however, a pleasant and quiet place to stay in. The compound is also used to host events such as concerts and wedding functions, which attests to its grandeur. The 8-shared room which I stayed in was also massive. Tip: Several other guests I had spoken to decided to hitchhike up the slope to the hostel, which is a 20-minute steep hike that is unlit at some parts. Considerable option, since the road is uncrowded.
    Singapore, Male, 25-30
  • 8.9


    08 May 2019
    Lovely spot. Great sunset. Hostel has a lot of character. Breakfast has great variety! For 8€ you can get the wine and pasta which is nice to meet the other guests. The pasta is mostly pasta and tomato sauce. And the walk up the hill is quite tough, no path, but all part of the adventure getting to the hostel and a very beautiful walk. The 23B runs frequently to the city, easy to catch. A suggestion would be maybe a couple couches, to sit and hang out with others/read books/relax
    New Zealand, Female, 25-30
  • 8.0


    08 May 2019
    The hostel was a fun experience! Fun people and a unique building. The one big downside to staying here was the travel time to and from the hostel into the city. The bus from the city is around 50min and drops you off at the bottom of a hill which takes around 20min to walk up. There is no sidewalk and cars drive very quickly on this road so we ended up paying for a taxi the other times. Which was an additional cost to our trip, costing around 40 euros 1 way. The breakfast was disappointing.
    USA, All Female Group, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Board Games
  • Wi-Fi