Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Our hostel is in the heart of Backpackers area but located in the safe alley down from main street so it’s really quiet at night. War Remnants Museum, Ben Thanh Market, Post office, Cathedral Church… are in within walking distance. Pick-up points of major bus company is in the same street, and many convenient stores, ATM, booking offices and local market surrounding.
Each dorm has comfortable bed, own curtain, big locker to accommodate your backpack, one set of reading light, power plug, shelf and clothes rack. Other amazing facilities you can not miss:
- Free fresh TOWEL
- Free 1 COLD beer during 6:30 PM - 7:30 PM
- Fast Wifi
- Re-fill water
- Great working Air conditioning (off from 11:00 AM to 03:00 PM)
- “Super clean” is rated by all the guests staying with us.
- Hot shower
- Taxi voucher/ Sim Card/ Tour provided
- Transportation info.
- Early check-in if available
- Luggage storage after check-out.
- FREE Breakfast

Our staffs who have strong passion on travelling, spent time travel around Vietnam as well as Asia, is excited to show you places to see and where to eat local food. What we love, we share to you! What we experience, we share to you!

***Property Policies & Conditions:
1. Cancellation policy: 3 days before arrival.
2. Check in from 14:00 to 22:00. Late check-in, please notify us in advance.
3. Check out at 11:30 AM.
4. Payment upon arrival by CASH only.
5. Valid passport for check-in.
6. Reception working hours: 24/7.
7. Age restriction: 12+.
8. Taxes included.
9. No pets. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.0

  • Location 8.3

  • Staff 7.0

  • Atmosphere 6.3

  • Cleanliness 7.5

  • Facilities 7.3

Latest Reviews

  • 10.0


    06 Feb 2020
    It was a pleasure staying at The Joy Hostel! The facilities were clean and the staff was amazing. They are friendly and have answers to all your questions. The beds are new and are super comfy. They also offer breakfast! Would definitely recommend if you’re staying in Ho Chi Minh City because the location is close to everything.
    USA, Female, 25-30
  • 10.0


    22 Nov 2019
    Perfect location,value for money, friendly stuff, clean and a quiet place far from trafic jam.. recomand
    Romania, Female, 31-40
  • 8.9


    07 Oct 2019
    Really friendly and helpful front desk staff. Good breakfast as well
    USA, Male, 18-24
  • 8.0


    06 Jan 2020
    The rooms are incredibly small which makes it hard to get anything in or out of your suitcase. The place was very clean. The location is AMAZING. It's a 1 min walk to walking street but far enough you don't hear the music at night and can get some sleep. It's right on the backpackers district so there's lots of restaurants/shops close by but also close to the tourist sights and attractions. There is absolutely no social scene and the lobby to hangout in is very small. Staff was friendly.
    Canada, Female, 25-30
  • 8.0


    22 Dec 2019
    Basic hostel. Good location. 4 bed dorm is way too small you can’t move in it. No common space other than reception.
    Australia, Female, 25-30
  • 7.7

    Very Good

    05 Feb 2020
    Very good hostel for a quiter stay. The beds are really nice with blinds, outlets and some decent comfy beds. Everything was tidies nicely every day, and the free breakfast is always nice. The only bad thing is the construction outside, and the roosters waking you up at 05am.
    Denmark, All Male Group, 18-24
  • 7.7

    Very Good

    15 Oct 2019
    You get what you pay for. The place location is awesome and staff was great. The rooms are so tiny you can’t even get your bag open and change in the room barely. There is no where to hang out and chill only in your bed. It’s so tiny and the bathrooms weren’t always the cleanest tbh. The beds were super comfy though.
    Canada, Female, 25-30
  • 7.1

    Very Good

    24 Dec 2019
    The dorm is super small, the staff is not so kind. Good location
    Italy, Female, 31-40
  • 5.4


    22 Feb 2020
    Fairly clean and good location but staff couldn’t really speak English so weren’t particularly helpful . The lockers don’t fully close so not the most safe . Breakfast just a bit of toast and egg and a few slices of tomatoe so fine but quite minimal . Wouldn’t really recommend to be honest .
    England, Couple, 25-30
  • 2.0


    07 Jun 2020
    The hostel was not working. I booked it late night while going by bus to hcmc. When I called to ask if they are open for late check in, they informed me the hostel is not working at the moment.
    Russia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Ceiling Fan
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Vending Machines
  • Wi-Fi