Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Signature inn Hanoi

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

We are comfy and cozy hostel with social vibes. Signature Inn is in the perfect location for everything needed in the old quarter with free info and walking tours everyday so you get to know the area!

Our hostel is 6 floors but don't worry, we have a working elevator. Our social rooftop bar has a pool table, a balcony and a lounging area with a smart TV with free keg beer for the guest from 06:00 pm - 07:00 pm. We offer private rooms and shared rooms where the beds have a power point, a fan, a light and are all enclosed by wooden walls with a curtain for maximum privacy. There are lockers for security and KeyCard access to enter the room.

Clean & new showering and bathroom facilities with body wash/shampoo included. Wake up every morning to have a breakfast (additional) from 06:30 am - 09:30 am with many delicious options. FAST WIFI is perfect for everything you need to stream :)

Come and stay at our friendly, clean hostel and make long term friends and great memories! View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 7.9

  • Location 9.2

  • Staff 7.6

  • Atmosphere 7.2

  • Cleanliness 7.0

  • Facilities 7.1

Latest Reviews

  • 10.0


    19 Feb 2020
    This place has a great vibe! So many wonderful smiles greet you as you walk through the lobby. I love all the staff and their attitude goes along way. All 4 working the lobby are the best and speak english very well!!! Free billards up on the 6th floor, free beer at 6pm, and free made to order breakfast. Can't go wrong with this place!!
    USA, Male, 31-40
  • 9.4


    27 Feb 2020
    Only stayed here one night as a quick stopover in Hanoi. Real nice hostel. Cool layout of beds/dorms. Happy hour is a plus! Beds were super comfy. Only thing is there is construction literally right next door and it woke us up at 8am in the morning - it was literally on the other side of the wall in the room. Unfortunate timing cos it's a really chill hostel, will come back when the construction finishes.
    Ireland, Female, 25-30
  • 8.6


    09 Jan 2020
    I like the faicilities a lot, not fancy but really good for travelers. The showers were ok but need some repairment, the big lockers were really nice. Location is really good and staff was really helpfull with everything. You could provide towels :D Breakfast was really good!
    Brazil, Female, 25-30
  • 8.3


    01 Jan 2020
    Good location. Hostel does free beer every night. Good breakfast. The walls are thin though in the rooms. Also a lot of construction going on at the moment right next door which seems to go on at all hours up until midnight sometimes
    England, Mixed Group, 25-30
  • 7.1

    Very Good

    29 Feb 2020
    It’s a good hostel but there’s construction work atm and they start VERY early. Staff could be more helpfull.
    Mexico, Male, 18-24
  • 6.0


    20 Feb 2020
    each morning the whole hostel was awoken by load hammering and drilling from construction work either side of the hostel at and before 8am onwards
    Ireland, Male, 41+
  • 5.7


    15 Feb 2020
    The place was quite a mess. It was filthy, some of the staff weren’t helpful, and we were woken up at 7 in the morning because of construction work, which might not be on the hostels‘ hands, but we could have been informed beforehand.
    Mexico, Couple, 31-40
  • 5.4


    20 Feb 2020
    from 8am(or before)onwards lode hammering and drilling awoke the entire hostel each day coming from construction work in buildings either side of the hostel
    Ireland, Male, 41+
  • 4.3


    23 Jan 2020
    Rude, unhelpful staff and dirty room but housekeeping staff are lovely
    Australia, Female, 18-24
  • 3.1


    19 Jan 2020
    Bad customer service Front desk very rude
    Canada, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Vending Machines