Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Signature inn Hanoi

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We are comfy and cozy hostel with social vibes. Signature Inn is in the perfect location for everything needed in the old quarter with free info and walking tours everyday so you get to know the area!

Our hostel is 6 floors but don't worry, we have a working elevator. Our social rooftop bar has a pool table, a balcony and a lounging area with a smart TV with free keg beer for the guest from 06:00 pm - 07:00 pm. We offer private rooms and shared rooms where the beds have a power point, a fan, a light and are all enclosed by wooden walls with a curtain for maximum privacy. There are lockers for security and KeyCard access to enter the room.

Clean & new showering and bathroom facilities with body wash/shampoo included. Wake up every morning to have a free breakfast from 06:30 am - 09:30 am with many delicious options. FAST WIFI is perfect for everything you need to stream :)

Come and stay at our friendly, clean hostel and make long term friends and great memories! View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.5

  • Location 9.4

  • Staff 8.5

  • Atmosphere 8.1

  • Cleanliness 7.8

  • Facilities 8.5

Latest Reviews

  • 10.0


    18 Apr 2019
    Staff were lovely & very helpful with booking things like tours, buses etc. We had a private room & bathroom, extremely clean and spacious. 6th floor has a pool table and a nice area to chill and meet people with a balcony for smokers. couple of free beer happy hrs through the evening. Only downside was our room was on the 5th floor so was quite loud when people were upstairs and the walls were quite thin so could hear everything but overall we were very happy with our stay and will be back :)
    Australia, Couple, 25-30
  • 10.0


    25 Jan 2019
    Nice staff and good variety of breakfast sets!
    Spain, Female, 18-24
  • 9.7


    05 Apr 2019
    The staff was very kind and helpful. They have free breakfast and beer in the evening. Nice common area, nice beds with privacy curtain.
    USA, Female, 18-24
  • 9.4


    21 Mar 2019
    Very nice stay. And good value for money. Nice clean toilets and beds. Literally the only issue I had was the charging point next to the bed shone a bright blue light. I really struggled to sleep with this light. I eventually hung a pair of pants over the plug holes to hide the light - then all was good. Nice communal area.
    South Africa, Couple, 18-24
  • 8.9


    22 Mar 2019
    Perfect place if you hate sleeping... the hostel itself is brilliant, comfy and clean, nice social areas.The dorms rooms don’t lock there was a door on the corridor that needed a key card to access but it was pointless as this was never locked. The noise was the biggest issue, our floor had a few ‘party’ dorms. Walls seemed very thin so the noise carried. There was building works next door that started before 7am and you could not sleep through it. Good location and good free brekkie!
    England, Couple, 25-30
  • 8.6


    13 Mar 2019
    Upon arrival we asked to turn the music down in the lobby and the staff were lovely about it. The beds were so comfy with curtains which is always a plus! We booked the 20 person dorm and it ended up only having about 6 people staying in it which was a plus! Really nice breakfast included and nice showers!
    England, Female, 18-24
  • 8.6


    03 Feb 2019
    Overall it is a nice hostell. It has big security lockers and clean facilities. However during breakfast we had issues. Me n my friend are allergic to egg and milk, so there was just one dish that we could eat. But some mornings they put egg in that one too, even if they knew that we always wanted to order without. So many times we woke up early in vain, and had to go without breakfast. (it was during the holiday season so a lot of restaurants were closed). The tours they offer are expensive.
    Finland, Female, 18-24
  • 8.3


    03 Mar 2019
    Good value for money, Nice staff.
    England, Couple, 18-24
  • 7.4

    Very Good

    02 Feb 2019
    Comfortable enough beds , the alarm on the door was pretty annoying but apart from that all good!
    Ireland, Couple, 25-30
  • 5.7


    03 Feb 2019
    Dismal breakfast options, unattractive rooms, vague hanging nasty smell- I wasn’t very happy with this hostel. The staff were sweet but not very helpful really. Worst of all was the noise: I couldn’t sleep for hours due to just upstairs of my dorm being treated like more of a club than a social area. Someone up there dropped a bottle on to our (hideously dirty) balcony and my friend stepped in the glass. Not a great 3 nights!
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Vending Machines
  • PlayStation
  • Pool Table