Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


UNPLAN Shinjuku

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

- About Unplan Shinjuku -
Unplan means:
Unplanned Travel - Traveling by instinct
Unplanned Encounter - Unexpected encounters
Unplanned Landscape - Unforeseen scenery

Opened March, 2019 After the success of UNPLAN in Kagurazaka, we are happy to announce the opening of our second location in Shinjuku!
Located in the heart of Shinjuku, our hostel brings to you a space where anyone can sit back and relax, whether they are new to, revisiting, or residing in Japan.

The city of Shinjuku is a perfect mix of bustling urban and intermingled cultural diversity.
The coloration of downtown, an intersection of various information, constant lively motion...
Why not start your exciting, highly anticipated Japan trip with UNPLAN Shinjuku?

- Safety Measures in Place for Guests -
?Confirming the physical condition and previous international travel history of each guest during the time of check in.
?Following social distancing procedures by keeping distance between beds currently being used by guests in dormitory rooms.
?Consulting with guests who are not feeling well and checking their temperature.
?Providing accurate information regarding infectious diseases to overseas guests. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.3

  • Location 9.3

  • Staff 9.1

  • Atmosphere 8.7

  • Cleanliness 9.3

  • Facilities 9.3

Latest Reviews

  • 10.0


    28 Jun 2022
    France, Male, 25-30
  • 10.0


    24 Nov 2021
    Awesome place. Everything was clean and nice. Everyone was super nice. We showed up at 11pm on a Wednesday and there was a staff member who was still up who quickly came to help us in our confused and tired delirium after a long flight. 10/10!
    USA, All Male Group, 18-24
  • 10.0


    26 Jun 2021
    Really great location, very clean and great vibe and atmosphere. Would definitely love to stay here again.
    India, Male, 31-40
  • 10.0


    27 Mar 2021
    Much more social than your average Tokyo hostel, even during covid.
    Canada, Male, 31-40
  • 10.0


    13 Mar 2021
    Cozy atmosphere, spacious bed space, free breakfast
    Japan, Female, 18-24
  • 9.7


    09 Jun 2022
    The staff was super friendly and accommodated me when I had to drop off my things before check in. The building feels very secure, with key codes needed to enter the main entrance, each floor, and each individual room. There was even a little lock box to use for valuables. The location was great - a little far at first from Shinjuku Station, but I quickly got used to it. Free breakfast was an added bonus - definitely needed for a busy trip in Tokyo! I recommend this place for solo travelers!
    USA, Male, 25-30
  • 9.4


    22 Dec 2021
    Super clean facilities, stay was nice. The design of the hostel was nice and pretty. I definitely look more for social hostels and this place didn’t seem to have an environment to meet anyone. However, disclaimer that I did check in on a weekday before Christmas and there definitely aren’t many travelers due to COVID. Staff don’t man the front until after 1000, so I didn’t have an opportunity to extend my stay since I had early plans. Would stay again though if I need a bed.
    USA, Male, 31-40
  • 8.9


    18 Sep 2022
    UNPLAN is honestly really really nice for what you're paying. I am a female and I spent my stay in the shared gender dorms. I was completely comfortable. All of my fellow residents were kind, quiet, and very great neighbors. The bathrooms and showers are nice. There is a small safe for your valuables, but I didn't end up using it. It has a really nice relaxed vibe. It is a tiny bit far from things approx. 10min walk to nearest station. But that doesn't get in the way. I recommend this place.
    USA, Female, 18-24
  • 6.9


    30 Oct 2021
    Vaccination status was checked more than once during the visit by the same staff. Atmosphere was tense and uncomfortable as coronavirus regulations seemed more important than hospitality. It was more of a prison then a comfortable hostel. I also felt people were more suspicious of me because I was a foreigner. If you don't want to be uncomfortable and be discriminated against don't go to this hostel.
    Canada, Female, 31-40
  • 6.3


    13 Sep 2020
    I'm not one to complain but this place warrants it. The front desk was often without a staff member. Additionally, it was often hard to figure out who the staff were - as there were no uniforms to distinguish anyone. The ultimate thing that annoyed me is that I chose this place because it had a free breakfast. There were signs that stated that the breakfast ran from 8:30-10:30am. However, I was waiting from 8:30-9:00am. I gave up and left. If you say a time that you are going to open, be open!
    New Zealand, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • PlayStation
  • Wi-Fi
  • Wii