Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


UNPLAN Shinjuku

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

- About Unplan Shinjuku:
Unplan means:
Unplanned Travel - Traveling by instinct
Unplanned Encounter - Unexpected encounters
Unplanned Landscape - Unforeseen scenery

Opened March, 2019! After the success of UNPLAN in Kagurazaka, we are happy to announce the opening of our second location in Shinjuku!
Located in the heart of Shinjuku, our hostel brings to you a space where anyone can sit back and relax, whether they are new to, revisiting, or residing in Japan.

To lovers of travel, the overseas, and Japan,
To those who cherish their once-in-a-lifetime encounters,
And those who prefer “journeys” to “travel,”
Why not give the “Unplan” experience a try?

The city of Shinjuku is a perfect mix of bustling urban and intermingled cultural diversity.
The coloration of downtown, an intersection of various information, constant lively motion...
Why not start your exciting, highly anticipated Japan trip with UNPLAN Shinjuku? View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.1

  • Staff 9.4

  • Atmosphere 9.0

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    11 Sep 2019
    Awesome place to stay! Location is great as you're within a short walking distance of Shinjuku and Shinjuku station! The facilities themselves are very well kept and it has everything you need. The staff made the stay more than pleasant with their friendliness and helpfulness.
    Canada, Male, 25-30
  • 10.0


    11 Sep 2019
    This was honestly one of the cleanest hostels I've ever stayed in. The price is great, especially considering hostels in Japan are typically more expensive. I booked a "44-bed female dorm" but it turned out to be 14 beds. The bunks are really private and cozy, and there's space to keep your things. The hostel has a really social atmosphere. I was traveling alone but managed to meet a lot of new friends to go out with! The location is great, too.
    USA, Female, 25-30
  • 10.0


    05 Sep 2019
    I had a great time here at Unplan, the staff were really helpful and friendly and the general vibe of the hostel was welcoming and social. The facilities were excellent, showers really clean and plenty of them. The capsule style beds were excellent, spacious and private. Overall had a great stay and would recommend. :)
    England, Female, 18-24
  • 9.7


    15 Sep 2019
    Had a great stay at Unplan Shinjuku! Totally recommend!
    Canada, Male, 25-30
  • 9.4


    12 Sep 2019
    Everything about this hostel was great. Clean bathrooms, free breakfast, plenty of opportunities to socialize with other travellers, quick check-in/check-out, super friendly staff, the list goes on and on. You will have a great time if you stay here and I will definitely return on my next trip to Japan. The only knock on this place is the location - it's a good 20 minute walk from the Shinjuku train station, which sucks if you're carrying a lot of luggage or you're short on time.
    USA, Male, 25-30
  • 9.1


    14 Sep 2019
    Brand new hostel! The facilities were spotless and brand new and the mattresses were very comfortable. Overall I was VERY pleased with my experience there. The hostel also provide many mingling activities, but it all depends on the energy if the guests staying at the moment. Definitely recommend it!
    Peru, Mixed Group, 25-30
  • 9.1


    11 Sep 2019
    Great hostel with a very social atmosphere and good location. Walking distance to both Shinjuku station as well as being close to the Shinjuku night life. The hostel itself was very clean and the beds were cozy and private, even in the 144 bed dorm.
    Canada, Female, 18-24
  • 8.9


    11 Sep 2019
    I really liked this hostel for a number of reasons, clean, staff, quite at night (well in the female dorm anyway) and had a nice on site cafe, the location is perfect, 7 eleven opposite and familymart, literally about 7 min walk from shinjuku-sanchome station (I used the c7 exit) and the main town part, I rated the atmosphere badly because the people seemed very standoffish, however the people traveling Japan seen to be a different type of breed of traveller and keep themselves to themselves
    Ireland, Female, 25-30
  • 8.3


    16 Sep 2019
    Rooms were cosy , clean & nice , but felt that it got noisy towards the morning when many alarms kept going off ..
    Singapore, Male, 41+
  • 5.7


    15 Sep 2019
    I wish I could recommend this place, but I can't. The check in process was ridiculous. The iPads didn't work at first, & then when I finally got to my dorm's floor, I couldn't get in because I wasn't given the general code to open the outside or floor's door. So I had to go back downstairs a total of 3 TIMES to get the code and to fix my bunk's request. MALE cleaner came into the FEMALE dorm. I was changing. It was super clean, but that's about it. iPads didn't work to check out, either. 👎👎
    USA, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Common Room
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Security Lockers
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Wi-Fi