About

Jaca Hostel is minimalist, contemporary, and effortlessly cool—a boutique hostel without actually being one. Offering both private rooms with en-suite bathrooms and shared accommodation, it is a peaceful oasis of greenery in the heart of the city. Designed as a place to connect, create, and share, Jaca welcomes travelers, artists, and creatives from around the world.

Check-in & Check-out

Check-in: From 3:00 PM**

**Check-out:** By **11:00 AM**

Early Arrival

If you arrive before check-in, you're welcome to leave your luggage at **Jacafé**, our reception, and start exploring the area while you wait.

Late Arrival

Guests arriving after **5:30 PM** must complete a **self check-in** using the access codes sent in their check-in message. If you need assistance, we're always available via WhatsApp.

Late Departure

After checking out, you may leave your luggage at **Jacafé** and enjoy the rest of your day in Madeira.

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Reception

Our reception is located at **Jacafé**.

If you have any questions, need assistance, or experience any issues during your stay, please contact us via WhatsApp.

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Booking & Cancellation Policy

These policies apply to all reservations, whether booked directly or through an Online Travel Agency (OTA).

* Free cancellation is available up to **7 days before arrival**.
* Cancellations made within **7 days of arrival** are **100% non-refundable**.
* In the event of a **no-show**, the full reservation amount will be charged.
* Reservation changes requested within **7 days of arrival** are subject to availability and may incur additional charges.

Group Bookings

We do not accept reservations of more than 5 guests.
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Housekeeping

* Common areas are cleaned **daily**.
* Guest rooms are serviced on the **5th day** of your stay.
* Fresh bed linen and towels are provided upon arrival.
* If you need fresh towels or assistance before your scheduled cleaning, please let us know and we'll do our best to help.

**Extra towels:** €2 per towel.

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Lockers

Guest lockers are available.

Padlocks can be borrowed from reception with a **€10 refundable deposit**.

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Personal Belongings

Jaca Hostel cannot accept responsibility for the loss, theft, or damage of personal belongings.

Please keep valuables secure and avoid leaving personal items unattended in shared areas.

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House Rules

To ensure everyone enjoys a pleasant stay, please observe the following:

* Keep noise to a minimum between **10:00 PM and 8:00 AM**.
* Smoking is **strictly prohibited** inside the building.
* Visitors who are not registered guests are not permitted in guest rooms.
* Please use the bins provided to help keep the hostel clean.
* Guests may be held responsible for any damage caused to hostel property.

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Activities & Experiences

Make the most of your stay in Madeira by discovering the island's best tours and experiences.

**Book here:** https://linktr.ee/jacahostelpdc

We hope you have a wonderful stay at **Jaca Hostel** and an unforgettable time exploring Madeira.

If you need anything during your stay, don't hesitate to contact us via WhatsApp.

House Rules

Check In

15:00 - 22:00

Check Out

until 11:00

  • Taxes Included
View House Rules

Facilities

  • Free WiFi
  • Free Internet Access
  • Luggage Storage
  • Housekeeping
  • Internet access
  • Book Exchange
  • Cable TV
  • Wi-Fi
View all facilities

Reviews

9.4Superb(104)
  • Value for Money
    9.3
  • Security
    9.6
  • Atmosphere
    9.3
  • Cleanliness
    9.3
  • Staff
    9.6
  • Location
    9.8
  • Facilities
    9.1
Summary of traveller reviews

Jaca Hostel Funchal offers a fantastic location in Madeira Island, with many guests praising its cleanliness and friendly staff. It's well-suited for solo travellers and those seeking a comfortable base to explore the city. Some recent feedback mentions occasional plumbing noise and a lack of a communal social area.

Stayed in Jul 2026
7.4
S
Sharon
Female, 18-24, England
Good staff and welcoming atmosphere. Cool vibe and flexible luggage storage policy. There is a WhatsApp group to do things with others at the hostel but it wasn’t very dynamic, and of course it’s difficult to sleep with people climbing into squeaky beds at 3 in the morning or snoring. But this is not really the hostels fault. I do think the toilet and shower shared between four people is too tiny and the hostel as a whole is very small and narrow. Clean and cheap but claustrophobic.
Stayed in May 2026
9.7
J
Joseph
Male, 31-40, USA
The staff was great!
Stayed in May 2026
8.6
E
Emily
Female, 31-40, USA
Jaca Hostel is a great location to be able to explore downtown Funchal. It is a moderate facility, connected to a nice cafe. The staff were especially helpful when I had accidentally left something behind! I would stay here again.
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Location

Rua dos Ferreiros, 140, Madeira Island, Portugal
13.1km from city centre