关于
Jaca Hostel is minimalist, contemporary, and effortlessly cool—a boutique hostel without actually being one. Offering both private rooms with en-suite bathrooms and shared accommodation, it is a peaceful oasis of greenery in the heart of the city. Designed as a place to connect, create, and share, Jaca welcomes travelers, artists, and creatives from around the world.
Check-in & Check-out
Check-in: From 3:00 PM**
**Check-out:** By **11:00 AM**
Early Arrival
If you arrive before check-in, you're welcome to leave your luggage at **Jacafé**, our reception, and start exploring the area while you wait.
Late Arrival
Guests arriving after **5:30 PM** must complete a **self check-in** using the access codes sent in their check-in message. If you need assistance, we're always available via WhatsApp.
Late Departure
After checking out, you may leave your luggage at **Jacafé** and enjoy the rest of your day in Madeira.
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Reception
Our reception is located at **Jacafé**.
If you have any questions, need assistance, or experience any issues during your stay, please contact us via WhatsApp.
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Booking & Cancellation Policy
These policies apply to all reservations, whether booked directly or through an Online Travel Agency (OTA).
* Free cancellation is available up to **7 days before arrival**.
* Cancellations made within **7 days of arrival** are **100% non-refundable**.
* In the event of a **no-show**, the full reservation amount will be charged.
* Reservation changes requested within **7 days of arrival** are subject to availability and may incur additional charges.
Group Bookings
We do not accept reservations of more than 5 guests.
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Housekeeping
* Common areas are cleaned **daily**.
* Guest rooms are serviced on the **5th day** of your stay.
* Fresh bed linen and towels are provided upon arrival.
* If you need fresh towels or assistance before your scheduled cleaning, please let us know and we'll do our best to help.
**Extra towels:** €2 per towel.
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Lockers
Guest lockers are available.
Padlocks can be borrowed from reception with a **€10 refundable deposit**.
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Personal Belongings
Jaca Hostel cannot accept responsibility for the loss, theft, or damage of personal belongings.
Please keep valuables secure and avoid leaving personal items unattended in shared areas.
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House Rules
To ensure everyone enjoys a pleasant stay, please observe the following:
* Keep noise to a minimum between **10:00 PM and 8:00 AM**.
* Smoking is **strictly prohibited** inside the building.
* Visitors who are not registered guests are not permitted in guest rooms.
* Please use the bins provided to help keep the hostel clean.
* Guests may be held responsible for any damage caused to hostel property.
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Activities & Experiences
Make the most of your stay in Madeira by discovering the island's best tours and experiences.
**Book here:** https://linktr.ee/jacahostelpdc
We hope you have a wonderful stay at **Jaca Hostel** and an unforgettable time exploring Madeira.
If you need anything during your stay, don't hesitate to contact us via WhatsApp.
