About

Set in Tulum within 2.1 mi of Tulum Archaeological Site and 400 m of Tulum Bus station, Moonshine Tulum Hotel & Hostel provides shared rooms with free WiFi.

The hotel features an amazing pool at the roof, shared kitchen and 24 hours front desk and luggage storage.
Languages spoken at the reception include English and Spanish.

Bus station Tulum Ruins is 1.7 mi from the hotel, while Parque Nacional Tulum is 2.2 mi away. The nearest airport is Cozumel International Airport, 40 mi from the property.

Moonshine Tulum Hotel & Hostel - Terms & Conditions:

Mandatory f$15.00 US Cash Deposit at Check In. Refundable at Check Out.

Cancellation policy: 1 day before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 24:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit & debit cards, bank transfer for Mexican Citizens.
This property may pre-authorize your card before arrival.


24 Hours Reception.

House Rules

Check In

15:00 - 23:00

Check Out

until 12:00

  • Age Restriction
  • Taxes Included
View House Rules

Facilities

  • Free WiFi
  • Free Internet Access
  • Bicycle Parking
  • Luggage Storage
  • 24 Hour Reception
  • Tours/Travel Desk
  • Parking
  • Housekeeping
View all facilities

Reviews

2.6(52)
  • Value for Money
    2.0
  • Security
    2.0
  • Atmosphere
    2.0
  • Cleanliness
    2.0
  • Staff
    2.0
  • Location
    6.0
  • Facilities
    2.0
Summary of traveller reviews

Moonshine Tulum Hotel & Hostel offers a calm atmosphere with friendly staff and comfortable beds featuring personal fans and blackout curtains. While some guests noted issues with cleanliness and maintenance, particularly in common areas and bathrooms, the hostel is praised for its good location and rooftop pool. It suits travellers seeking a relaxed stay with social opportunities.

Stayed in Oct 2025
2.6
R
rebecca
Female, 31-40, USA
ended up leaving a few hours after we checked in. no refund given. the man working reception was nice but must have been new because he was very slow. had zero issues with this - i get it. we quickly realised the photos must be from long ago and the hostel has fallen into a state of disrepair. the pool wasn't working and was bright green. there is no cafe, no common areas, and the kitchen and pool area was dirty. the man in our dorm was local & long term. not nice to share a room with.
Stayed in Feb 2025
6.9
C
Constanze
Female, 18-24, Austria
The staff is very nice, but I was a bit worried about the whole security level. The entrance door is open all day and the rooms of the dorms are too. So if there wasn’t someone at reception, anybody from outside could just walk in until my dormitory… Nothing ever happened, but just saying. And for the whole time I was there the bathroom floor was covered with dirt water. :/ But the staff was nice and helpful and it’s cool that they have a kitchen and a rooftop!
Stayed in Jan 2025
5.7
A
Anya
Female, 25-30, USA
If you’re looking for a cheap place to stay in a good location, this place will do. The only thing is, the dorm door is left open (not just closed without a lock, literally propped open) 24/7… got eaten alive by mosquitos and definitely didn’t feel that safe as a solo female traveler because of this. However, it’s a cheap place to sleep, the staff are really kind, and let me switch beds because the fan in my 1st bed didn’t work. Wouldn’t stay here again though.
View all reviews

Location

Polar Poniente Mza 08 Lote 015 Y 016, Entre Escorpion Norte Y Libra Norte, Tulum, Mexico
1.2km from city centre