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Hai Au Hotel Reviews

576 Cua Dai, Hoi An, Vietnam

Reviews & Ratings Explained


168 Total Reviews
  • 85%Value For Money
  • 75%Security
  • 90%Location
  • 80%Staff
  • 85%Atmosphere
  • 85%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Lovely staff, so helpful. Booked our internal flights as well as tours, even sold our motorcycle for us. Room big and clean, balcony looked onto building site but no noise. Thank you to all staff. Linda and Micky -London


I arrived at 10:30pm as I indicated in my reservation and there was nobody at the reception and no means to get into the hotel. The nice guard tried unsuccessfully to reach the manager, so at 11pm I had to walk through the dark streets with all my belongings to look for another hotel. I do not recommend you stay here if you have a late arrival.

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