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Phuong Nam Hotel & Villa Reviews

224 Ly Thai To street, Hoi An, Vietnam

Reviews & Ratings Explained


292 Total Reviews
  • 93%Value For Money
  • 95%Security
  • 75%Location
  • 95%Staff
  • 86%Atmosphere
  • 90%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Very nice hotel, great quality for an incredible price. It's a bit of a walk from the main town, but that didn't bother us. The hotel staff were generally good, but occasionally a bit pushy. The pool and free breakfast were both awesome.


Whilst the hotel is very beautiful, we had some problems. They have no locker for you to keep a bag in if you arrive before the 2pm. We had decided to stay in a more expensive hotel for some peace and quiet whilst backpacking up Vietnam, however we had very drunk and disorderly people shouting in the hall ways at 2am, with no response or action taken by the staff. The clothes I sent in for laundry all came back stained, together with a whole bunch of someone else's stuff and minus my towel.


Really god value for money. Pool is awesome to meet other guests , breakfast was awesome too and the staff are really friendly sang me happy birthday and gave me a free cocktail! They also check you off to make sure you get back in safe which is nice


Clean and spacious. Extra 2 nights were booked.


Really friendly and helpful staff, rooms were comfortable and really clean! 20 minute walk to the old town, but you can rent bikes For a small price! Overall definatley recommend it !


Great place, beautiful rooms, nice bathrooms, friendly staff. The free breakfast was awesome and the pool was beautiful. Only downside is the location is a little far from town/activities but you can rent bikes for $1.50 a day and we enjoyed biking around so it wasn't an issue.


Amazing hostel that feels much more like a hotel. There was a cockroach in our bathroom on our first day but it was quickly cleaned away the next day. Breakfast tends to attract a lot of flies on the food that really should be addressed, but everything else was spectacular. Renting a motorbike to go to Danang or bicycle to old town was easy and cheap.


Great hotel with very helpfull staff. We arrived late in the evening but got a very warm welcome and a perfect service. Any requests we had were handled fast and with a smile. The hotel is very clean and close to both the beach and the historic city centre of Hoian.

  • 15th May 2015
  • Novice Nomad
  • Anonymous
  • Belgium
  • All Male Group, 25-30
  • (1 review)


Room 101 smells moldy, kindly clean up abit.

  • 12th May 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 31-40
  • (1 review)


A bit far from old town (50 000 VND taxi, 20 minute walk), but great for a quiet stay. The pool is nice and staff is friendly and helpful. Bikes are available for rent. Some food options nearby.


Great hotel. Great value for money. Staff is always so helpful especially Long. He has local friends and contacts that will charge you local prices for any problem you may have (i needed my computer and suitcase fixed).Great value for money!


This hotel has a beautiful pool as shown in the picture. It's location is a bit off from the old town. One needs to take bike for sure. Walking will take 30 min. The staff is very helpful and energetic. We booked a trip to my sons ruins with boat to see wood carving. However, the tour guide decided to skip that. We notified the staff just to inform her. She checked and confirmed. Without asking, she returned some money to us. We rented a bike for $1/day.


Great swimming pool and rooms, incredible value for money. The hotel its a bit far away from old town but it is possible to rent bikes.


We love the hotel! It's a bit far from the beach and downtown Hoi An (20 minutes to each location), but fortunately you can rent a bike or take a taxi for about $1 - 2. The staffs are very friendly & helpful, excellent view & facility, we will definitely stay here again when we come back to Hoi An!

  • 13th Feb 2015
  • Novice Nomad
  • Anonymous
  • Vietnam
  • Couple, 18-24
  • (1 review)


It's not terribly far from the main Old Town, but we ended up taking a taxi back home more often than not since it was shady to walk 20 minutes home in the dark. Highly recommend getting a room upstairs, facing the center so you have more light in your room. Long was one of the receptionists - what a funny guy!


Was nice place and clean but we are a bunch of 3 lads and it had no bar, restaurant or any younger people there. Great for a quiet few nights

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