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Sunflower Hotel Hoi An Reviews

397 Cua Dai Road, Downtown, Hoi An, Vietnam

Reviews & Ratings Explained

73%

Rating
1908 Total Reviews
  • 75%Value For Money
  • 76%Security
  • 70%Location
  • 63%Staff
  • 82%Atmosphere
  • 68%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

Staff were rude and often aggressive towards customers. Almost certain we were cheated out of money by the check out staff but no way of proving it as CCTV was captured too far away and was blurry. Rooms only had 1 plug socket for 8 beds and not the cleanest hostel we've stayed in. Bath was stained permanently brown and not all lockers in our room worked meaning securing of valuables was difficult. Pool and bar area good for socialising but it'll be other people who make your stay.


77%

Its a bit of a nightmare getting too and from the old town on a night. Taxis refuse to take you and the hotel shuttle bus isn't regular enough. You end up walking quite a lot. The pool is extremely dirty, the water needs changing asap. We stayed in a double room and it was quite good. We looked at the dorms and they aren't up to much. Its worth a stay but it needs a little bit of attention and it could be awesome.


57%

Filthy. Rooms were cramped and dirty, all kinds of rubbish under the beds. Bathroom was horrendous I couldn't even use it the smell was that bad. Didn't get cleaned once during our 3 nights, sink and shower both blocked and stunk. Bed sheets were seen being reused simply folded and put back on the bed.

  • 27th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 18-24
  • (1 review)


54%

Overrated, Hoi An is crying out for a decent hostel. Got recommended sunflower by so many people purely because everyone goes there - the food was crap, there's no storage room to leave your bag in, the bathroom was a state, and 50% of the staff were completely miserable. We also know of 3 people who caught pinkeye from the swimming pool. Hoi An is quality though, the only reason to choose sunflower is if you want to meet people and get boozy. Atmosphere was the best aspect, met cool people


51%

Stayed in a twin room w/ a friend and I don't know what all the hype is about this place. It's in a mediocre location, the staff are horribly rude (we asked for towels, which we got begrudgingly, and rudely told not to loose them or we had to pay for them) the sheets were stained as were the towels. The hostel left shampoo in the rooms, which were half empty and had clearly been left from someone else's stay. I think this place is highly overrated and not good value for money.

  • 26th Aug 2015
  • Novice Nomad
  • Anonymous
  • Israel
  • Female, 31-40
  • (1 review)


43%

Far away from the old town and from the beach , went to the reception twice and yet my bed was still not clean. The reception were rude and unfriendly . Won't not recommended. Instead stay at DK backpack hostel end up that makes my hoi an wonderful . Ps: bike in DK was free and sunflower has to pay for it .


77%

Nice pool, nice bar with snacks. However our room really smelled bad and the staff are keen to earn their money. I would recommend for the atmosphere.


63%

Thought the majority of your staff were extremely rude even when simply asking for directions!


63%

Not a great hostel but not a bad one. About a 20 minute walk into town which sucks. Pool was great though and breakfast was also good. Having only one bathroom for 8 people which was pretty dirty wasn't that great either.


69%

Restaurant staff is way to crancky and not pollite. Sunflower is a great place to stay but its nog because of the personell. You are a commercial company which should provide some level of customer service.


80%

great buffet breakfast. sh1t loads of other backpackers.


71%

Was dissapointed in the room, in an 8 bed dorm with only 2 power sockets was not ideal, also when I was given my key and bed number there was no clean bed so had to complain twice for it to be cleaned. The room was messy and had a lotof things lying about the floor which clearly wasnt anyones in the room due to us all being new to the room bar one person. Staff were friendly and was a good location however i have stayed in better rooms for cheaper


69%

An excellent place to meet people but the dorm rooms weren't great. Ideally in a hostel, you would see plug sockets for every bed. In our 6 bed dorm, there were 2 sockets in the whole dorm, which wasn't very convenient. I would recommend to stay here if you are looking to meet people but if your looking for comfort and cleanliness look elsewhere! We also sent our clothes for laundry here and they came back dirtier and our white clothes were permanently stained!! DON'T DO YOUR LAUNDRY HERE!


71%

It is to big to be really sozial.. The laundry service is not the best


77%

Didnt really underatand al the negativity about this hostel. Breakfast is amazing, its a social place, pool is Nice. Location is bad but they make up fo it with free shuttle busses into old town during daytime. Staff is really, really cranky though, except for when you chec out haha


86%

Had a great time !


71%

Very busy with a good, lively atmosphere. Need more sockets.


91%

Awesome hostel. Friendly staff. Good location.

  • 11th Aug 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 25-30
  • (1 review)


54%

All the negative things you read about the hostel were unfortunately true in our experience. They warned us about getting ripped off but really they were the ones who ripped us off. It's a weirdly unbackpacker friendly atmosphere. We ended up reducing our time in Hoi An as a result. However, there were others who seemed to enjoy it.


60%

Pretty clean and it can be quite easy to meat people in your dorm, but if youre not lucky and travelling alone the bar isnt that inclusively fun/easy to meet people. Breakfast is great but staff are seriously sassy and tbh just rude. Was filling a v. small bottle up with water at breakfast and rather than just telling me to stop, she literally slapped my hand away and was yelling at me to stop in the middle of the restaurant.

  • 10th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


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