Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


• If the guest doesn’t show up on the first night of their booking, they will be charged the total price and the booking will be cancelled the next day and are non-refundable.
• Group bookings are non-refundable and no cancellation.

Additional Terms and Conditions


This applies for when booking for 6 people or more for the same time period of stay. For group bookings please confirm this with reception direct. These booking should be made direct and full payment required by the time of the booking. Please note any group booking not made direct can be cancelled at the discretion of the property and any bookings which are made separate that are deemed to be together will be charged or cancelled before or whilst here at the full discretion of Bumbles Backpackers.

For a group of 6 people or more we will require the following:
• $50 CASH deposit per person on arrival and needs to be paid as security deposit for the whole group (example.6 Adults x $50 = $300), refundable after the room is checked (straight after check-out).
• Full payment is required at the time of making the reservation and it’s non-refundable from this stage
• One credit card per room as a security for hostel damages.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

If you are looking for an affordable, relaxed & friendly place to stay in Queenstown with spectacular mountain views, a waterfront location and free unlimited WiFi for your entire stay, this is it!
We are only 300m from the buzz of downtown Queenstown, just far enough away for some peace and quiet.

Our friendly staff can inform you of the endless activities and attractions in the area, & help you decide which suits your travel pace best. Ask about our great packages & discounts.
Its prime lakefront location near the heart of town ensures excellent views and easy access to the best of Queenstown. It's an easy going spot, with a quieter more laid back vibe compared to other larger hostels around town.' Lonely Planet 2012

Our facilities include free WiFi, an elevated and relaxed living area with spectacular lake and mountain views, a large modern communal kitchen & dining area, off-street car and campervan parking (rare in Queenstown!), bike friendly with a bike wash down area, travel and activities booking desk, free movies, outdoor decks to enjoy the view, a BBQ and large garden to relax in, lockable storage, phone cards, a drying room, and full on-site laundry facilities. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.4

  • Location 9.1

  • Staff 9.0

  • Atmosphere 8.1

  • Cleanliness 7.8

  • Facilities 7.6

Latest Reviews

  • 10.0


    05 Aug 2019
    Single room 100 bucks a night of was great. Bringing my family next year
    Australia, Male, 41+
  • 10.0


    14 May 2019
    A great sociable hostel with friendly staff, the best view in Queenstown and nice spacious rooms. I stayed here for 2 weeks and had the best time! If you're a solo traveller it's great for meeting people, they also have private rooms for couples!
    Ireland, Female, 25-30
  • 9.7


    09 Jul 2019
    Fab! Thank you
    England, Female, 25-30
  • 9.4


    25 Jul 2019
    Great location clean bathrooms very friendly and helpful staff would stay again
    USA, Male, 18-24
  • 8.9


    28 May 2019
    Friendly staff, clean rooms, good atmosphere but.. the kitchen is so under stocked! 1 bowl, 1 folk, 1 spoon, no cups etc etc. Between 50+ people? Crazy.
    England, Mixed Group, 25-30
  • 8.6


    23 Aug 2019
    Excellent location, and the single rooms are actually stand alone cabins. Maybe having some hooks and a shelf built into one of the walls would be a nice addition for hanging clothes, etc. other than that, the facilities were clean and I felt like it was a good value for the money!
    USA, Male, 31-40
  • 8.3


    29 Apr 2019
    Only stayed one night and in a private room so can't comment too much on the hostel vibes but comfortable stay and lovely receptionist!
    England, Female, 25-30
  • 6.6


    10 Jul 2019
    Good atmosphere with a nice common room. Location is also very good and the rooms have a nice view of the lake. Downside is the rooms are not very nice. Beds are very wobbly so you feel the other person’s every movement. The bathrooms are pretty lacklustre. Also my first room didn’t even have a power point for my bed. I was paying $45 a night across 13 days so I was expecting a little more than was offered when my friends stayed at places like Absoloot for $35 a night with better facilities.
    New Zealand, Male, 18-24
  • 6.0


    01 Jul 2019
    Bumbles Backpackers is sufficient and nothing more. Personally, I thought the beds were loud, the water pressure in the showers terrible, and the kitchen lacking supplies. Overall, it is a good value, but I wouldn't necessarily recommend to my friends that could afford to spend a few extra dollars to stay closer to town.
    USA, Male, 25-30
  • 4.6


    19 Jul 2019
    We stayed in a dorm which was ok but the toilet and showers are located downstairs where it was really cold and run down. At the bottom of the stairs was a hole in the wall which looked like they used to have mice as there was strictly no food allowed in the rooms either. There was also cold draught coming into the room through that hole. We had three heaters in the room of which only 1 was working means it was freezing inside the room. Wouldn't recommend.
    Germany, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi