Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


• If the guest doesn’t show up on the first night of their booking, they will be charged the total price and the booking will be cancelled the next day and are non-refundable.
• Group bookings are non-refundable and no cancellation.

Additional Terms and Conditions


This applies for when booking for 6 people or more for the same time period of stay. For group bookings please confirm this with reception direct. These booking should be made direct and full payment required by the time of the booking. Please note any group booking not made direct can be cancelled at the discretion of the property and any bookings which are made separate that are deemed to be together will be charged or cancelled before or whilst here at the full discretion of Bumbles Backpackers.

For a group of 6 people or more we will require the following:
• $50 CASH deposit per person on arrival and needs to be paid as security deposit for the whole group (example.6 Adults x $50 = $300), refundable after the room is checked (straight after check-out).
• Full payment is required at the time of making the reservation and it’s non-refundable from this stage
• One credit card per room as a security for hostel damages.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

If you are looking for an affordable, relaxed & friendly place to stay in Queenstown with spectacular mountain views, a waterfront location and free unlimited WiFi for your entire stay, this is it!
We are only 300m from the buzz of downtown Queenstown, just far enough away for some peace and quiet.

Our friendly staff can inform you of the endless activities and attractions in the area, & help you decide which suits your travel pace best. Ask about our great packages & discounts.
Its prime lakefront location near the heart of town ensures excellent views and easy access to the best of Queenstown. It's an easy going spot, with a quieter more laid back vibe compared to other larger hostels around town.' Lonely Planet 2012

Our facilities include free WiFi, an elevated and relaxed living area with spectacular lake and mountain views, a large modern communal kitchen & dining area, off-street car and campervan parking (rare in Queenstown!), bike friendly with a bike wash down area, travel and activities booking desk, free movies, outdoor decks to enjoy the view, a BBQ and large garden to relax in, lockable storage, phone cards, a drying room, and full on-site laundry facilities.

Please note: Groups larger than 3 people will not be accepted. For any bookings exceeding this we reserve the right to cancel the booking with loss of any deposit or booking fees paid View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.7

  • Security 7.7

  • Location 9.1

  • Staff 8.4

  • Atmosphere 7.6

  • Cleanliness 7.5

  • Facilities 7.3

Latest Reviews

  • 10.0


    14 May 2019
    A great sociable hostel with friendly staff, the best view in Queenstown and nice spacious rooms. I stayed here for 2 weeks and had the best time! If you're a solo traveller it's great for meeting people, they also have private rooms for couples!
    Ireland, Female, 25-30
  • 9.7


    16 Apr 2019
    Beautiful two person shacks in perfect location with amazing views. The perfect stay.
    England, Male, 25-30
  • 9.7


    11 Apr 2019
    Great value for money! Only thing that could improve a bit is the kitchen, which is quite small and crowded and needs more storage and fridge space.
    Sweden, Female, 18-24
  • 8.9


    28 May 2019
    Friendly staff, clean rooms, good atmosphere but.. the kitchen is so under stocked! 1 bowl, 1 folk, 1 spoon, no cups etc etc. Between 50+ people? Crazy.
    England, Mixed Group, 25-30
  • 8.3


    29 Apr 2019
    Only stayed one night and in a private room so can't comment too much on the hostel vibes but comfortable stay and lovely receptionist!
    England, Female, 25-30
  • 7.4

    Very Good

    03 Apr 2019
    I thoroughly enjoyed my stay at bumbles, the views are incredible and the free WiFi is fast connecting. The water in the showers are hot and powerful. I just feel like this place has a lot of potential and with a bit of money spent the place could be great. The common area and kitchen area are great except there is no public toilet you have to go back to your room to use the facilities. The kitchen sometimes has a lack of cups so trying to make a cup of tea can prove difficult. Still enjyed stay
    England, Female, 18-24
  • 6.3


    21 Apr 2019
    Claim to have parking but only a few spaces so I ended up having to park 10 minutes away. My main issue was after checking in and then going into town for dinner when I came back they had given my bed away. At 11 p.m. I had to wait over an hour for them to figure out their mistake and find me a bed. No compensation of any kind was offered. I still have not gotten my key deposit either. Ensuite for 6-person room is really two double rooms sharing one toilet as well.
    USA, Female, 41+
  • 5.7


    27 Mar 2019
    The rooms were clean. However having a dorm connected with two private’s wasn’t ideal. It made for more noise than a typical dorm would have. Linen didn’t feel clean. There was no sheet under duvet. Bathrooms were smelly and were not clean. You had to go downstairs to to use one of two toilets and a shower room which were dirty. Limited free parking - we had to park far from accommodation. Lounge was nice. Not central - however not a far walk into center.
    Canada, Female, 25-30
  • 4.9


    27 Mar 2019
    Very tiny rooms; overpriced; oversharing of bathrooms by many people. Limited privacy.
    India, Male, 41+
  • 4.3


    21 Apr 2019
    Pretty awful. Really unpleasant place. Dirty and messy, bathroom was particularly unclean. Lots of long-termers; dorm rooms were full of stuff. Poor kitchen facilities. Extremely limited parking. Fortunately I was only staying one night.
    Scotland, Male, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi