Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CANCELLATION AND NO SHOW

• If the guest doesn’t show up on the first night of their booking, they will be charged the total price and the booking will be cancelled the next day and are non-refundable.
• Group bookings are non-refundable and no cancellation.

Additional Terms and Conditions

GROUP BOOKINGS

This applies for when booking for 6 people or more for the same time period of stay. For group bookings please confirm this with reception direct. These booking should be made direct and full payment required by the time of the booking. Please note any group booking not made direct can be cancelled at the discretion of the property and any bookings which are made separate that are deemed to be together will be charged or cancelled before or whilst here at the full discretion of Bumbles Backpackers.

For a group of 6 people or more we will require the following:
• $50 CASH deposit per person on arrival and needs to be paid as security deposit for the whole group (example.6 Adults x $50 = $300), refundable after the room is checked (straight after check-out).
• Full payment is required at the time of making the reservation and it’s non-refundable from this stage
• One credit card per room as a security for hostel damages.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

You’ll find Bumbles Backpackers nestled in front of the Lake Wakatipu with an elevated and relaxed living area with spectacular lake and mountain views, a large cozy communal kitchen & dining area, off-street car, free rental bikes, travel and activities booking desk,outdoor decks to enjoy the view, a BBQ and large garden to relax in, lockable storage, a drying room, and full on-site laundry facilities.

IMPORTANT BOOKING INFORMATION

• Please note that room and bed numbers are not guaranteed and can be changed as required by the property.
• We have a 14 night maximum, please contact us direct to stay longer (this includes making separate reservations for longer duration).
• Separate bookings for different dates under one guest name should not be more than 14 nights in total, any bookings which will be more than the allowable will be cancelled before or whilst here at the full discretion of Bumbles Backpackers.
• Weekly rates are non refundable under any circumstance before or after check in and will be pre charged for the duration of your stay.
• For bookings made either online or through a phone booking, no initial deposit or payment is required unless over $500, weekly rate, discounted special or group bookings. We do ask for your credit card details as part of confirming your booking, your credit card will be authorized to check valid and available funds to confirm reservation.
• NO SHOW : If the guest doesn’t show up on the first night of their booking ,they will be charged the total price and the booking will be cancelled the next day and are non refundable.
• Using Other Booking Websites: If you choose to use other booking websites, you may be required to pay an initial deposit at the time of making your booking and this is based on their terms and conditions not Bumbles Backpackers.
• For Group Bookings: This applies for when booking for 5 persons or more for the same time period of stay. For group bookings please confirm this with reception direct. These booking should be made direct and full payment required by the time of the booking. Please note any group booking not made direct can be cancelled at the discretion of the property and any bookings which are made separate that are deemed to be together will be charged or cancelled before or whilst here at the full discretion of Bumbles Backpackers.
we will require the following for group bookings:
• $50 CASH deposit per person on arrival and needs to be paid as security deposit for the whole group
( example.5 Adults x $50 = $250), refundable after the room is checked (straight after check-out).
• Full payment is required at the time of making the reservation and it’s non-refundable from this stage.
• One credit card per room as a security for hostel damages.
• DAMAGE TO HOSTEL PROPERTY: We reserve the right to charge guests the cost of rectifying damage to the hostel’s property. We will however make every effort to rectify any damage internally prior to contracting specialists to make it, and therefore will make every effort to keep any costs that the guest would incur to a minimum.
• Hot Deal rates are non refundable under any circumstance before or after check in.

ONLY FOR NEW YEAR’S PERIOD
Booking terms and conditions. Please Contact the Property direct.
• 5 nights minimum
• All arrivals must be on 28/12 or 29/12 and then stay for 5 nights
• New year’s booking will be charged in full at the time of making the reservation, at this stage it is non refundable, under any circumstance.
• We allow no one under the age of 18 for New Years 28/12 - 02/01
• I.D must be provided at check in. We accept a passport, drivers license or HANZ 18+ card ONLY.
• There will be a liquor ban in place and liquor cannot be consumed on the premises.
• Maximum 6 guests per group/booking, any bookings which are made separate that are deemed to be together and are more than 6 people will be cancelled before or whilst here at the full discretion of The Black Sheep Backpackers. We require address, contact telephone number & email address of each guest to book.

**Bumbles Backpackers recognizes the Queenstown Lakes District Council Liquor Ban on Special Holidays and Events**
**There will be some changes on the Operation Hours in lieu of special Holidays**

Payment Policy
•Our guests are asked to pay their amount in full on arrival at their time of check in.
•Payments made by credit/international card have a 3% surcharge.
•We request $20 for a key deposit on arrival. Fully refundable on check out.
•All bookings with a value over $500 will be pre-charged and are non refundable under any circumstance.

Cancellation Policy
We appreciate early notification of any cancellations made.
• Cancellation Fee: The cancellation fee is 48 hours, if you cancel inside of this you will be charged the full amount of your booking and will be charged directly to the credit card details provided at the time of making the booking.
• We do not provide refunds for weather events, travel delays or road closures. We recommend that you take out travel insurance for your vacation.
• Group Bookings Cancellation Policy: When booking for 6 persons or more for the same time period of stay these are non refundable for the whole length of stay. View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 7.7

  • Location 9.1

  • Staff 8.6

  • Atmosphere 7.9

  • Cleanliness 7.5

  • Facilities 7.3


Latest Reviews

  • 9.7

    Superb

    17 Feb 2020
    Lovely hostel, great location and beautiful views straight from the rooms. The rooms are a bit small when everyone happens to be inside. Positive vibes and definitely would stay there again!
    Bulgaria, Female, 25-30
  • 9.4

    Superb

    29 Feb 2020
    Very nice hostel, lovely atmosphere about it! Great kitchen and chill out living room area with lots of places to sit! Rooms were spacious and mine had a balcony with great view of the lake! Only one small comment would be that the bedding did not always smell the cleanest, however, the rest of the hostel was very tidy. Would definitely stay here again!
    Scotland, Female, 18-24
  • 9.4

    Superb

    24 Feb 2020
    A good hostel located near the centre of town, however its a typical Queenstown hostel where people party a lot, so expect fellow roommates to come in at 3am drunk. Overall friendly staff and clean facilities :)
    Canada, Female, 18-24
  • 8.6

    Fabulous

    29 Feb 2020
    Great little back packers on the lake and close to town. Good atmosphere and friendly staff.
    England, Male, 41+
  • 8.3

    Fabulous

    17 Mar 2020
    Slightly misleading photos on advertising, not as clean or bright as expected, but still clean and a nice hostel. Toilets and showers by Room 2 could be upgraded, and they say $4 to wash clothes and then add on an extra dollar for washing powder which I thought was a bit cheeky. Lady at reception was very informative and kind but felt very rehearsed and slightly not genuine. Sorry for being nit picky. Overall I had a lovely stay though and would stay again.
    England, Male, 18-24
  • 8.3

    Fabulous

    19 Feb 2020
    Nice place with a good atmosphere. Friendly and knowledgeable staff. Well maintained hostel that’s kept clean for the most part. A couple of criticisms would be that there a lack of fridge space, staff start cleaning rooms before checkout and prices seem to fluctuate. On the most part it’s a very nice hostel with nice staff. Shoutout to Adrian, who’s a lad! :)
    Scotland, Male, 18-24
  • 8.0

    Fabulous

    21 Feb 2020
    Did the job. No complaints.
    Ireland, Male, 25-30
  • 7.7

    Very Good

    13 Feb 2020
    No soap and a broken toilet seat in the only possible bathroom wasn’t very nice. The staff, however, were all very friendly.
    USA, Male, 31-40
  • 7.4

    Very Good

    18 Feb 2020
    The facilities were okay but found it very overpriced for a private room
    England, Female, 18-24
  • 4.0

    Rating

    13 Mar 2020
    Bed was not available for my arrival at 10pm. Night assistant sorted me with a bed at midnight. I was then woke at 2.45am by 2 men telling me I was in one of their beds. I was left frightened and feeling vulnerable by the whole experience. I am yet to hear back about the results of the hostels investigation.
    Northern Ireland, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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