Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Smartholiday : locating in a strategic position on the island, in fact the property it is just 7/8-minute walk from Venezia Santa Lucia train station.smartholiday1 is set in the heart of Cannaregio district of Venice, we are close to Rialto and S.MARCO AQUARE

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Reviews & Ratings

  • Value For Money 7.5

  • Security 7.7

  • Location 8.9

  • Staff 7.7

  • Atmosphere 6.6

  • Cleanliness 7.4

  • Facilities 6.8

Latest Reviews

  • 9.7


    25 Nov 2018
    It just have 2 rooms,at the fist you think os not good but it is very clean and you can go every where very easily
    Iran, Female, 25-30
  • 6.9


    30 Nov 2018
    A nice hostel for a small price, the room was good but just really cold (beginning of december period) and the shower and toilets facilities are a bit rudimentary but I will definitely recommend this hostel for a weekend in Venice.
    France, Female, 18-24
  • 6.9


    11 Nov 2018
    It’s adequate. Please note that there was no sign when we arrived. Instead there’s a door with a small metal plate with the name. It’s ok on a budget and not staying long. It’s small. Only two rooms. Bring your own locks for safety boxes. No towels for rent or use. My main issue was the mold. I’m very sensitive to mold and I get bad allergies bordering on asthma. I had to talk allergy meds everyday and puff my inhaler. The staff member was a brusque and not very accommodating.
    USA, Female, 25-30
  • 5.1


    01 Dec 2018
    We understand and appreciate that this is an accommodation for rent out of a private house's courtesy. However, as a host for commercial use of his/her house, he/she should respect the guests with the exchange of value. Unfortunately, from the beginning of interaction, we not only cannot experience any professional processing, but also were treated with rude attitude. The heater was either broken or turned off. Entering the room without being permitted. Disappointed experience.
    USA, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Ceiling Fan
  • Cooker
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities


  • Cash Only
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Things to Note

our earliest check in time 12:00 clock last check in 23:00 free linen. We have a three-day cancellation policy . VENICE CITY Tax is 3,00 EURO per person per night Please note that credit cards are not accepted. we accept CASH ONLY Breakfast is not included.