Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Chi Novel Hostel is located in the center of old quarter. It is 3 minutes only for walk to the Big Church and “Hoan Kiem “Lake where you can discover fantastic, essence elements of Hanoi Vietnam.

All The Chi Novel room : mix dorm, female dorm, have a balcony and window is created spacious atmosphere with fresh air is a big difference from other hostels in Hanoi.
The Chi Novel specially pay attention to utilities, safety as well fire protection system.

The friendly and helpful staffs provides you with many facilities to make you feel at home. Reading and entertainment Room as well as Rooftop where you can meet many new interesting people in the world is special point for The Chi Novel. Tour Programs is designed here to fix with your budget but still guarantee the quality.

We also offer:
- Complimentary 1 Towel / pax/booking
- Complimentary Amenities such as Toothbrush, Toothpaste.
- Complimentary luggages store services and private locker.
- Free Wi-Fi
- Free computers for guest use
- Free water re-fills
- Reception with English, Chinese, French, Russia and Vietnamese speaking Staff
- Airport Transportation Services with reasonable price
- Large TVs by the bar so you don’t miss out on your favourite sports

We look forward to hosting you in Hanoi !!!

The Chi Novel Team View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    12 Mar 2020
    Много приятен малък хостел на добра локация в Ханой, вкусна закуска, която беше комплимент за мен. Запазиха ми Кораб с 1 нощувка на Халог Бей, отзивчиви са за всичко, което имате нужда, къде какво наблизо...много мили, чисто, приятно. Препоръчвам ....
    Bulgaria, Female, 31-40
  • 10.0


    02 Dec 2019
    Good security, beds comfy, showers hot and drained well. Cold AC. Beds had a lockable cupboard.
    USA, Male, 41+
  • 10.0


    07 Aug 2019
    The place is very clean, beds with thick curtains, ample rest area, staff amicable and very helpful, potable water included, a small fridge available for guests. AC available 24/7. Two min. walk to the beautiful Neo-Gothic Cathedral. Five min. to the nightly high-atmosphere lake, with tons of local and western people hanging out. All sorts of restaurants around. Nothing negative about this hostel.
    USA, Male, 41+
  • 10.0


    31 May 2019
    One of the nicest hostels we’ve stayed in during our 2 months of travel! Had individual fans for each bed. Had lockers that could fit your entire back pack and much more!! It’s was very cute and had great aesthetics! Amazing location next to the lake and night markets! Couldn’t bear the streets from our rooms.
    USA, Female, 18-24
  • 10.0


    02 May 2019
    Really nice hostel! Very kind and helpful staff. I stayed in a 4 bed dorm, it was spotless and a very comfortable bed. The bathrooms were also very clean. There was a very nice common area with a big TV, books and free coffee, tea and water. Would definitely stay here again.
    Ireland, Female, 25-30
  • 9.1


    02 Oct 2019
    Everything about this hostel was beautiful! So super clean, with a fantastic location and genuinely friendly/ helpful staff. Plus great block out curtains on beds for privacy and the aircon was fantastic. Only thing to note is that it's not a social hostel, theres no group activities, places to meet people etc.
    Australia, Female, 18-24
  • 8.9


    03 Feb 2019
    Very clean and well presented, beds are comfortable and linens are to hotel standard. Bed made/new towel daily. Only a 2 min walk to the cathedral, would definitely recommend!! Not a party hostel what so ever and not a very social atmosphere. But if that suits what you’re looking for than 10/10
    Canada, Female, 18-24
  • 8.0


    08 Jun 2019
    Good and bad: The hostel was beautiful, modern, very clean and had good amenities like free shampoo and bodywash. I was especially impressed with the free water refills from a dispenser, as I've not come across that in a hostel before. It was only a short walk from the lake which was great, however, it is near a construction sight and I was woken very early. It was very noisy and it was hard to sleep through. For this reason I'm not sure if I'd stay again. Apart from that, everything was lovely.
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi