Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

For group bookings of eight or more people, we request full payment a 2 weeks prior to arrival. Payment can be made by card or bank transfer.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Woodquay Hostel Galway City

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

In light of the ever changing situation with regard to Covid-19 our hostel experience will look and feel a little bit different from our normal hostel experience. We will still maintain our friendly Irish hospitality and humour and we want you to know we are committed to making sure the health and wellbeing of our guests, visitors and staff are in line with Government Health and Safety guidelines. Have a read here for more info on our safety measures at WQ hostel (link)

Stop, Co-operate and Distance, (because sometimes we need a little hint)
We’ve reduced the capacity of our building. This means fewer people in our shared facilities and common areas. We’ve also made some changes to ensure you can keep your distance whilst still having a great time. We’ve added:
•Social distance floor stickers
•Separation screens at reception
•One-way traffic corridors
•Signage to remind you to wash your hands & sanitise
Keep it clean:
At WQ hostel our cleaners now hold approved Covid-19 accreditation, based on practices in healthcare settings. We will:
•Increase cleaning and sanitising of common areas, receptions and bathrooms
•Increase frequency of cleaning Shared showers and WCs
•Last cleaned information always on display to keep you informed
Hungry & thirsty:
•Takeaway breakfast options
•Full sanitising of furniture between use in our common areas
Sanitise station:
Guests can access hand sanitiser, hand wash facilities, and surface sanitiser throughout our hostels whenever they need.
Most importantly our team are here for you and can help you whenever you need us. We’re excited to welcome you to our cosy hostel.

Lots of Freebies – Free wifi, free internet access, free walking tours, free printing services, free city maps, our friendly & helpful team will even keep an eye on your luggage if you need to leave it with us.

We have full self catering facilities at Woodquay Hostel which is ideal if you’re on a budget. Our free light breakfast consists of tea, coffee, toast, jams and cereals or you can use the fully equipped kitchen to cook for yourself. You can also take care of your laundry or hire towels.

We do the cheapest Day tours in Galway to The Cliffs of Moher and Connemara, only EU25 pp exclusive to Woodquay Guests.
Weekly deals available from €115 per week from the 6th Jan 2020

We’re friendly & helpful and know Galway like the back of our hand,

Please note that if you arrival time is after 15.00hrs you must contact the hostel.
A valid ID is required to check into the hostel.

Woodquay House
New in 2018 we have a separate 2 bedroom house that sleeps 4 guests ( up to 5 on air mattress)
This light and airy townhouse is just around the corner from the main Hostel building, so we’re always on hand for any questions.
Woodquay House is fully self catered with 2 outdoor patio areas, free wi-fi, living room View House Rules


Take a stroll down Galway's cobbled lanes to find Woodquay Hostel Galway City, your budget home from home! Tuck into the free breakfast, then let us show you around on our free walking tour. You'll find our kitchen well equipped, with international guests popping in to make snacks, so get cooking and make new friends. Head to our common room with your free tea or coffee where you'll find a large TV. Later on, retreat to your en-suite dorm to get ready for an evening out using our free nightclub passes.


We're in the heart of Galway city, close to the Town Hall music venue and the main shopping streets. Eyre Square is a 6-minute walk away – buzzing with locals and visitors (and probably a few street performers, too) – it's a great place to hang out on a sunny day. On the other side of the square, you'll find Galway Train Station. This is the main transport hub for the city and just a 9-minute walk from us. Arriving into Dublin Airport? It's a two-and-a-half hour bus ride to Galway.

Rooms and Dorms

We have mixed dorms and double or quad private rooms – all with bed linen included (you can rent a towel). Some rooms have an en-suite. For a more exclusive stay, you and your travel buddies could book Woodquay House, a two-bedroom townhouse, where you'll have your own kitchen and living space, plus two patios. It's just a few steps away, and you can still use our facilities.

Extras and activities

Look up last-minute gigs at the Town Hall on the free Wi-Fi, and pick up your free city map from our 24-hour reception. If you'd like to explore outside the city, we run some of the cheapest tours to the Cliffs of Moher – exclusive to guests, of course. Our friendly team will look after your bags on your last day, so you can take one more stroll along the harbour.

View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.0

  • Location 9.4

  • Staff 9.4

  • Atmosphere 8.6

  • Cleanliness 8.3

  • Facilities 8.4

Latest Reviews

  • 10.0


    06 Mar 2020
    5 of my friends and I stayed here for a weekend during our spring break. We wished we didn't have to leave, it was the absolute best place to stay. The staff was absolutel amazing, friendly, outgoing, helpful, all around our favorite people from the trip. We would come back from our day and sit in the lobby with them for a few hours just hanging out or playing cards. The location is perfect right in the area of popular pubs and maybe a 5 minute walk to the downtown area and late night hangout!!!
    USA, Female, 18-24
  • 10.0


    25 Jan 2020
    Had excellent choice of board games in the common room 👍
    India, All Male Group, 25-30
  • 10.0


    25 Jan 2020
    Had the most amazing experience at Woodquay Hostel. There are many long term guests this time of year and they were all so friendly. The staff working at the front desk are so attentive, kind, and helpful. So many amazing people to meet at Woodquay. I will definitely be staying here again and would recommend it to everyone!
    USA, Female, 18-24
  • 10.0


    10 Jan 2020
    A wonderful place to stay. The Staff are friendly and helpful. The hostel is clean bright and close to everything in the center of Galway, the price can't be beat, coffee or tea are avalible all the time. great place to relax and get to chat with fellow stayers would highly recommend I will be back :-) Many Thanks Gus
    England, Male, 41+
  • 10.0


    30 Dec 2019
    I stayed here during New Years and it was great! It was far enough away from the main strip of bars to be quiet when you were ready for sleep, but still very close to everything that made walking easy.
    USA, Female, 31-40
  • 9.7


    28 Jan 2020
    Only thing that I can comment on for improvement is the wifi! Other than that, it was a great stay!
    Australia, Female, 18-24
  • 9.4


    11 Jan 2020
    Check-in was easy and quick, the staff was all very accommodating and polite, everyone was just looking for a place to sleep and doing their thing. They clean the beds, HOWEVER the room itself was very dusty and not super clean. Also the cleaning staff doesn't give a damn whether or not other people are in the room while they clean individual beds (in the bunked mixed dorms). They WILL waltz in and noisily clean the bed even when other people are in the room sleeping.
    USA, Female, 25-30
  • 9.1


    07 Mar 2020
    Super friendly staff! The common hangout area is nice and equipped with games and puzzles and the like. It was a nice place to stay while in Galway.
    Germany, Female, 25-30
  • 8.9


    10 Feb 2020
    A typical hostel. If you like hostels, you'll probably like Woodquay.
    USA, Male, 41+
  • 8.6


    04 Feb 2020
    Really great and easy spot! We overall enjoyed our room and have a great experience there. There is not really a free breakfast as advertised though, there is toast and instant coffee and you have access to the kitchen which gave us the opportunity to find a real Irish breakfast in town!
    USA, All Female Group, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • Wi-Fi