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Red Roof Inn San Francisco Airport Reviews

777 Airport Boulevard, Burlingame, San Francisco, USA

Reviews & Ratings Explained


43 Total Reviews
  • 80%Value For Money
  • 80%Security
  • 80%Location
  • 100%Staff
  • 80%Atmosphere
  • 100%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Overall they, Red Rood Inn, were very courteous. George is the back bone and has a good handle on all of the hotel's operations. He is the 'go to' person for most any question. There was one gal on the night shift that was very accommodating, helpful and knowledgeable, along with being very friendly and approachable. She was taller than the other gal, who was not quite as friendly and accommodating.


It was an awesome place to stay. Most of the staff was very accommodating.


I did not actually stay at this hotel, since I was told by the staff on arrival that they had no booking for me. I have an open complaint with Hostelworld about this, ref: 913965 So I have rated as very poor the elements of the hotel I actually experienced, and have put security and cleanliness as poor because that would be my best guess, based on what I saw. The location was undeniably good, but until I am satisfied by the way Hostelworld deal with my complaint, I would not recommend it.


Stayed overnight for a transit flight. The stay was great! Good value for money! No fuss


It was good to location. very close to airport and there a free shuttle bus frequently,


The staff was very nice and helpful. My room was nice with minor areas needing cleaning. It wasn't the worst or the best hotel/hostel I've been in. I wouldn't hesitate staying again with the understanding that no matter what the hotel name every area/location will vary in reviews. I stayed near San Francisco airport.


Hostel world is a fraud. They took 15$ as booking amount from me for a night stay at the red roof inn. When I reached the booked hotel at the said time, there was no room booked for me. The hotel staff denied the possibilities of returning my money and clearly indicated that hostelworld has been frauding people this way. On calling on the given number, it kept going on voice mail. Please never book a hotel with them.

  • 20th Jun 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 18-24
  • (1 review)


Fantastic room - clean and modern. Everyone was very friendly, and the 24-hour diner was super convenient. It's impossible to find an affordable hotel IN San Francisco, so finding this airport hotel was a relief.


very good all round for an airport hotel it was excellent and as other people have said the staff were excellent and vey helpful indeed.

  • 26th May 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


Nice place, clean and newly remodeled.

  • 13th Dec 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


Excellent staff. Hotel well presented, very clean, good facilities, free airport transfer every half hour, good wifi signal. Well reccomended.


We prepaid the deposit to confirm our booking. On the night before our arrival, we called to ask about shuttle service, and realized that our booking was cancelled for no reason!! The staff didn't try to help to figure out what happened. She simply said, all of the rooms were fully booked and not a single room for us. Her attitude was totally unacceptable!!

  • 12th Aug 2013
  • Novice Nomad
  • Anonymous
  • Taiwan
  • All Female Group, 31-40
  • (1 review)


Great place to stay if you're taking an early flight or coming in late. Shuttle goes around the clock and the staff are friendly. Nice beds and bath.

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