Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We typically do a sliding scale on cancellation for groups, and this is what it would look like:

From Contract Signature to 120 days prior to arrival date- 10% of ALL estimated room and tax will be forfeited ($XX).

From 120 days to 60 days prior to arrival date- 30% of ALL estimated room and tax will be forfeited ($XX).

From 59 days to 31 days prior to arrival date- 50% of ALL estimated room and tax will be forfeited ($XX).

From 30 days to first day of arrival- 100% of ALL estimated room and tax will be forfeited ($XX).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Los Angeles

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Created for a new generation of travelers, Freehand Los Angeles is truly one of a kind hotel located in Downtown L.A., with spacious suites, hotel rooms and premium shared rooms thoughtfully designed by Roman & Williams. The property also features a rooftop pool and bar, a full-service restaurant, a lobby bar, fitness center and retail shop.

Freehand Los Angeles is housed in the iconic Commercial Exchange building in L.A.’s vibrant Downtown neighborhood. The property is walking distance to unique attractions, restaurants, bars and nightlife, offering both shared and private rooms designed by acclaimed design firm, Roman & Williams.

•226 brand new private and shared rooms designed by Roman & Williams
•Guest Rooms feature large windows and city views
•Walking Distance to Metro station, fashion and financial districts, LA Live, and the best bars and nightlife in Downtown LA
•Rooftop Pool & Bar with 360 degree views of Downtown L.A
•Full service restaurant offering an eclectic menu reflecting the flavors of multicultural Los Angeles
•Rooftop Pool Deck with city views, home to the Broken Shaker bar
•24 hr Fitness Center
•Free Wi-Fi
•$5-$20 USD + taxes per night Facility Fee, varies by room type

Freehand Los Angeles Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 15.70 % per person per night
$5-$20 USD + taxes per night Facility Fee, varies by room type
Breakfast included.

24 hour Reception.
Guests must be at least 18 years of age to book a room.
Minors must be accompanied by a parent or guardian and booked in a private room.
No curfew.
Pet friendly. (King rooms only)
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.3

  • Location 9.0

  • Staff 8.8

  • Atmosphere 8.9

  • Cleanliness 9.4

  • Facilities 8.9

Latest Reviews

  • 10.0


    07 Nov 2019
    Dorm beds were great. Beds were very comfy and clean. Showers and toilets were well kept too. All of my roommates were respectful, even if we mostly kept to ourselves
    USA, Male, 25-30
  • 10.0


    22 Oct 2019
    Comfortable and useful for busy lifestyle.
    Scotland, Male, 31-40
  • 10.0


    05 Oct 2019
    Really awesome hostel - probably the best I’ve been to. The bathrooms were gorgeous and the beds were super comfortable. Rooms felt more like boho chic boutique hotel than a hostel (in a good way!) I met people in the elevator and everyone was really friendly. Only checked out the rooftop for a quick second but it looked bumping and turned into a bar people lined up for. Fantastic experience and would stay here again no questions!
    Canada, Female, 25-30
  • 9.7


    11 Oct 2019
    Fab place to stay. Great location and easier to walk to lots of places. Very clean and comfortable bedrooms. Lounge space downstairs where guests can have brekkie/ store food was a little small considering the number of guests who use it.
    England, Female, 25-30
  • 9.4


    26 Oct 2019
    It’s one of the nicest hotels I’ve stayed at. I’m not sure I would stay in this part of Los Angeles in the future because it was far away from the things that I wanted to see but I really enjoyed it. All the staff was great and the beds were cozy.
    USA, Female, 25-30
  • 9.4


    13 Oct 2019
    Very good. Big lockers. Great grocery store at the same street. Metro station very close. Would stay again here.
    Finland, Female, 25-30
  • 9.4


    06 Oct 2019
    The pool on the Top of the world was fun. I was there on a Sunday, there was a DJ. And my dorm room bed was perfect and quiet, the frame was cedar wood so no sound from above. The view from the room was brite and windows with fresh air also. I will return ASAP
    USA, Female, 41+
  • 9.1


    26 Oct 2019
    Everything was great except that when the breakfast room was closed, there wasn't any communication about it. We went down there, and there was no note in the room - nothing! When we asked at the desk, we were told that it was closed, and we were given a breakfast bag. However, they didn't say anything about coffee. When my roommate asked about coffee, we were told we could get some from the kiosk and it would be reimbursed; however, that information wasn't volunteered. I was quite shocked
    USA, Female, 41+
  • 8.3


    11 Oct 2019
    HIDDEN TAXES. PLEASE TAKE THAT INTO CONSIDERATION. On the other hand this hostel is more like a hotel and there's no social interaction unless you meet people in your room. If your hear for yourself or a business trip.. this is the perfect hostel for you
    England, Male, 18-24
  • 6.6


    19 Oct 2019
    Its a great hotel, real good location, but nothing ever special really happens there i believe, people are very into themselves there.. only bad thing about place.
    USA, Male, 41+
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games


  • 2019

    5th, Worldwide Extra Large Hostel

View all Award Winners