Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We typically do a sliding scale on cancellation for groups, and this is what it would look like:

From Contract Signature to 120 days prior to arrival date- 10% of ALL estimated room and tax will be forfeited ($XX).

From 120 days to 60 days prior to arrival date- 30% of ALL estimated room and tax will be forfeited ($XX).

From 59 days to 31 days prior to arrival date- 50% of ALL estimated room and tax will be forfeited ($XX).

From 30 days to first day of arrival- 100% of ALL estimated room and tax will be forfeited ($XX).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Los Angeles

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Created for a new generation of travelers, Freehand Los Angeles is truly one of a kind hotel located in Downtown L.A., with spacious suites, hotel rooms and premium shared rooms thoughtfully designed by Roman & Williams. The property also features a rooftop pool and bar, a full-service restaurant, a lobby bar, fitness center and retail shop.

Freehand Los Angeles is housed in the iconic Commercial Exchange building in L.A.’s vibrant Downtown neighborhood. The property is walking distance to unique attractions, restaurants, bars and nightlife, offering both shared and private rooms designed by acclaimed design firm, Roman & Williams.

•226 brand new private and shared rooms designed by Roman & Williams
•Guest Rooms feature large windows and city views
•Walking Distance to Metro station, fashion and financial districts, LA Live, and the best bars and nightlife in Downtown LA
•Rooftop Pool & Bar with 360 degree views of Downtown L.A
•Full service restaurant offering an eclectic menu reflecting the flavors of multicultural Los Angeles
•Rooftop Pool Deck with city views, home to the Broken Shaker bar
•24 hr Fitness Center
•Free Wi-Fi
•$5-$20 USD + taxes per night Facility Fee, varies by room type

Freehand Los Angeles Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 15.70 % per person per night
$5-$20 USD + taxes per night Facility Fee, varies by room type
Breakfast included.

24 hour Reception.
Guests must be at least 18 years of age to book a room.
Minors must be accompanied by a parent or guardian and booked in a private room.
No curfew.
Pet friendly. (King rooms only)
Non smoking. View House Rules


From the rooftop terrace of the Commercial Exchange Building, make the most of Freehand Los Angeles' downtown location with 360° views of the streets below. Boost your energy levels for a day on your feet discovering the city's highlights by tucking into our free breakfast – or feel the rush of endorphins by starting your day with a visit to the fitness centre! Later, join us for a drink at the bar or a dip in the pool before dinner at one of our restaurants, The Exchange or Café Integral.


We're only a 30-minute drive from LAX Airport and can organise hotel transfers to get you here – just let us know when your flight gets in. You'll find Freehand in an area packed with eclectic restaurants, trendy bars with colourful cocktails and plenty of shops to browse. We have a multilingual tours and activities concierge on hand to make booking day trips out of downtown a little easier. We're four blocks from the nearest metro station so whizzing around the city's no problem.

Rooms and Dorms

Our contemporary rooms (designed by interior stylists Roman & Williams), have something for every kind of traveller. Cedar bunks in the shared dorms have privacy partitions, as well as personal power sockets, reading lights and clothes hooks (beds will be made up with enticing fresh linen for when you arrive!). Rooms with en-suite bathrooms and female-only dorms are available too, as are studios and loft suites with city views and trendy TV dens.

Extras and activities

Swing by Rudolph's Bar for happy hour and a cocktail to go alongside the live entertainment and DJs. Our relaxed common spaces are great hang-out zones after a day of navigating LA with our free city maps, and we've got kitchen facilities where you can knock up your own version of Californian cuisine if you're after a quiet night in. Super-fast free Wi-Fi is available throughout the hostel, so you can Snapchat from wherever you're sitting.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 9.4

  • Location 9.0

  • Staff 8.8

  • Atmosphere 8.6

  • Cleanliness 9.4

  • Facilities 8.8

Latest Reviews

  • 10.0


    08 Jul 2019
    Best hostel ever!
    USA, Male, 31-40
  • 10.0


    01 Jul 2019
    Best hostel I ever stayed in !!! It was SUPER clean ! The swimming pool was clean and the best atmosphere ever ! Absolutely loved it !
    South Africa, Female, 18-24
  • 10.0


    29 Jun 2019
    Loved everything about this hostel
    Canada, Female, 18-24
  • 10.0


    24 Jun 2019
    Way better than I expected. Friendly staff and great building. Close to everything and great roof top.
    Australia, Female, 18-24
  • 10.0


    23 Jun 2019
    Such an awesome place to stay in Los Angeles!! Safe neighborhood, safe atmosphere and an amazing deal.
    USA, Female, 18-24
  • 9.7


    30 Jun 2019
    This hostel was absolutely beautiful! It was definitely the best hostel I’ve seen & stayed in. It has a fully-equipped gym, laundry, and a nice kitchen in the basement that served a free buffet-style breakfast. The highlight of this hostel has to be the rooftop bar with pool. The views are just stunning! I stayed on the top bunk and it was very comfortable– wide bed and high ceilings. The guest before me still had belongings on the shelves, which were forgotten to get cleaned out.
    Philippines, Female, 18-24
  • 8.9


    16 Jul 2019
    The location of this place is unbeatable. That along with the rooftop bar and pool makes for a very *LA* style stay. Staff could’ve been more helpful but honestly being in the center of downtown you won’t need a lot of help finding stuff to do.
    USA, Female, 18-24
  • 7.1

    Very Good

    20 Jun 2019
    Nice hostel, felt more like a hotel. Good sized shared rooms and very nice beds for a hostel. All quite clean. Staff were friendly. Rooftop bar was always busy. Location was pretty good. Would recommend.
    England, Female, 25-30
  • 6.0


    01 Jul 2019
    마약냄새나는 것 말고는 시설은 좋아요. 가격대비 1-2박 정도면 충분 ㅠㅠㅠ 수영장도 작아서 아쉬움. 3만원대로 떠서 예약했는데 이것저것 디포짓 요금에 property가 다른 호스텔보다 뜨악할정도로 쎔. 메일주고받았는데 결국 토탈 1인당 10만원넘게 나갔어요 ㅠ property’s currency가 total pay보다 비싼건 여기가처음 ㅠㅜ그래도 그만큼 좋은 곳,,
    South Korea, All Female Group, 25-30
  • 4.9


    27 Jun 2019
    Not very comfortable in terms of facilities, the place is old and is a multi business, they have a bar, coffee, party rooftop (not just for guests), and more.. the staff is very busy with thousands of other things that they forgot little details. There is no work area, you can just sit in the lobby but they ask you to buy a drink. The illumination of the place in general is very low and creepy.
    France, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games


  • 2019

    5th, Worldwide Extra Large Hostel

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