Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We typically do a sliding scale on cancellation for groups, and this is what it would look like:

From Contract Signature to 120 days prior to arrival date- 10% of ALL estimated room and tax will be forfeited ($XX).

From 120 days to 60 days prior to arrival date- 30% of ALL estimated room and tax will be forfeited ($XX).

From 59 days to 31 days prior to arrival date- 50% of ALL estimated room and tax will be forfeited ($XX).

From 30 days to first day of arrival- 100% of ALL estimated room and tax will be forfeited ($XX).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Los Angeles

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Created for a new generation of travelers, Freehand Los Angeles is truly one of a kind hotel located in Downtown L.A., with spacious suites, hotel rooms and premium shared rooms thoughtfully designed by Roman & Williams. The property also features a rooftop pool and bar, a full-service restaurant, a lobby bar, fitness center and retail shop.

Freehand Los Angeles is housed in the iconic Commercial Exchange building in L.A.’s vibrant Downtown neighborhood. The property is walking distance to unique attractions, restaurants, bars and nightlife, offering both shared and private rooms designed by acclaimed design firm, Roman & Williams.

•226 brand new private and shared rooms designed by Roman & Williams
•Guest Rooms feature large windows and city views
•Walking Distance to Metro station, fashion and financial districts, LA Live, and the best bars and nightlife in Downtown LA
•Rooftop Pool & Bar with 360 degree views of Downtown L.A
•Full service restaurant offering an eclectic menu reflecting the flavors of multicultural Los Angeles
•Rooftop Pool Deck with city views, home to the Broken Shaker bar
•24 hr Fitness Center
•Free Wi-Fi
•$5-$20 USD + taxes per night Facility Fee, varies by room type

Freehand Los Angeles Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 15.70 % per person per night
$5-$20 USD + taxes per night Facility Fee, varies by room type
Breakfast included.

24 hour Reception.
Guests must be at least 18 years of age to book a room.
Minors must be accompanied by a parent or guardian and booked in a private room.
No curfew.
Pet friendly. (King rooms only)
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.5

  • Location 9.2

  • Staff 9.1

  • Atmosphere 8.7

  • Cleanliness 9.5

  • Facilities 9.0

Latest Reviews

  • 10.0


    22 Apr 2019
    Such a great stay in such a cool part of town!! Was abit wary coming to la as a solo female traveller but once I arrived I knew i’d be fine! 10/10 rooftop too
    Australia, Female, 18-24
  • 9.7


    27 Apr 2019
    The best spot in LA.. One of best hostels I ever stayed. Restaurant in lobby, rooftop bar with amazing downtown LA view, comfortable rooms with double WC and showers, plug-ins in every bed. Only negative is the additional fee of 5$, without any specific explanation.
    Greece, Male, 25-30
  • 9.7


    23 Apr 2019
    Second time staying here. Location was good to get to all the places in LA you want to see. If you want a pretty neighborhood tho pick another place. Facilities are great! Stayed with 5 friends in a pretty dorm room, it eve had a little sofa and coffee table inside.
    Australia, Female, 25-30
  • 9.4


    30 Apr 2019
    I really enjoyed my stay at Freehand. The location is safe and central (i.e. close to metro). The facilities were very clean and the bar area / lobby was one of the best I have been to in a hostel design-wise. I think the atmosphere may depend on your roommates a lot - I had some long-term residents who were quite pleasant and kept to themselves. Only things I would improve are the blankets (were slightly itchy due to coarse feel) and breakfast (which is just cereal, juice, toast, and muffins.)
    USA, Male, 25-30
  • 9.1


    22 Apr 2019
    Great stay - the rooms were clean and very cozy! Loved the rooftop patio & pool. I found some staff members unfriendly; wouldn’t even say hi or assist when I was waiting at the lobby desk, even though we made eye contact.
    Canada, Female, 18-24
  • 8.9


    20 Apr 2019
    Great hostel, the rooftop bar is a dream. Lots of mingling with locals who head there regularly. Location is right in the heart of down town LA. Showers in the dorm rooms are a bit messy and had some issues with one of the bathroooms downstairs being out of order but apart from that really great value for money.
    Australia, Male, 25-30
  • 8.6


    17 May 2019
    Lounge/kitchen nothing special. Place is popular due to its bars/restaurants. DO NOT STAY ON 13TH FL! Music is BLARING until 2am which makes sleeping early very hard. Halls are very poorly lit which is weird? Clean place with good staff. En-suite is nice Would recommend this establishment
    Canada, Female, 18-24
  • 8.6


    10 May 2019
    A really great place to lay your head, for a really decent price. Though it’s not your regular hostel, you get a really amazing mattress. The rooms are slightly small considering we stayed in a 4 bed dorm. The pool is an amazing addition and the location is great to reach all areas of LA. only thing I would change is that there was no lock on the bathroom door, which meant we often had to guard each other’s bathroom time. Would definitely book here again.
    England, Couple, 25-30
  • 7.1

    Very Good

    20 Apr 2019
    1) The added fees brought the room price per night to $63 instead of $52ish. Wasn’t a fan of that. The staff acts like this is no big deal, just blows you off basically. 2) the bathrooms aren’t built well, water gets onto the entire floor from the shower and creates a major slip hazard, I almost fell over multiple times during my stay. 3) the breakfast is uninspiring. Pros: the building itself is super cool and the atmosphere is excellent.
    Paraguay, All Male Group, 25-30
  • 5.7


    10 May 2019
    I understand this is a hotel and a hostel, but no activities other than promoting their own "happy hour" is a little ridiculous. It isn't the safest area of LA, so making it easier for guests to meet each other would be great. Rooms were nice but rather small. Friday and Saturday nights you have to share the EXTREMELY SLOW elevators with external guests who want to go to the rooftop bar. I had to wait over 20 minutes to get to my room one night.
    New Zealand, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
  • Nightclub


  • 2019

    5th, Worldwide Extra Large Hostel

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