Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We typically do a sliding scale on cancellation for groups, and this is what it would look like:

From Contract Signature to 120 days prior to arrival date- 10% of ALL estimated room and tax will be forfeited ($XX).

From 120 days to 60 days prior to arrival date- 30% of ALL estimated room and tax will be forfeited ($XX).

From 59 days to 31 days prior to arrival date- 50% of ALL estimated room and tax will be forfeited ($XX).

From 30 days to first day of arrival- 100% of ALL estimated room and tax will be forfeited ($XX).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Los Angeles

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Created for a new generation of travelers, Freehand Los Angeles is truly one of a kind hotel located in Downtown L.A., with spacious suites, hotel rooms and premium shared rooms thoughtfully designed by Roman & Williams. The property also features a rooftop pool and bar, a full-service restaurant, a lobby bar, fitness center and retail shop.

Freehand Los Angeles is housed in the iconic Commercial Exchange building in L.A.’s vibrant Downtown neighborhood. The property is walking distance to unique attractions, restaurants, bars and nightlife, offering both shared and private rooms designed by acclaimed design firm, Roman & Williams.

•226 brand new private and shared rooms designed by Roman & Williams
•Guest Rooms feature large windows and city views
•Walking Distance to Metro station, fashion and financial districts, LA Live, and the best bars and nightlife in Downtown LA
•Rooftop Pool & Bar with 360 degree views of Downtown L.A
•Full service restaurant offering an eclectic menu reflecting the flavors of multicultural Los Angeles
•Rooftop Pool Deck with city views, home to the Broken Shaker bar
•24 hr Fitness Center
•Free Wi-Fi
•$5-$25 USD + taxes per night Facility Fee, varies by room type

Freehand Los Angeles Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.
Upon check we require a deposit $50 for our hostel rooms and a deposit of $150 for our private rooms. The deposit would need to be on a valid debit or credit card.

Taxes not included - occupancy tax 15.70 % per person per night
$5-$25 USD + taxes per night Facility Fee, varies by room type

24 hour Reception.
Guests must be at least 18 years of age to book a room.
Minors must be accompanied by a parent or guardian and booked in a private room.
No curfew.
Pet friendly. (King rooms only)
Non smoking.
Locks for lockers are not provided. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.0

  • Location 8.8

  • Staff 8.7

  • Atmosphere 8.2

  • Cleanliness 9.2

  • Facilities 8.6

Latest Reviews

  • 10.0


    22 Jun 2022
    Grate place to stay
    Albania, Male, 41+
  • 10.0


    16 Jun 2022
    Had a great time, will definitely use again!
    Mexico, Male, 18-24
  • 9.7


    16 Jun 2022
    Hands down, The Freehand is the best hostel I have ever visited. Beautiful decor, excellent location, clean rooms, unbeatable price. I will be back. -B
    USA, Female, 31-40
  • 9.4


    21 Jun 2022
    Freehand is a must go if you're in LA and looking for a good place to stay for a good price. The dorms are spacious the place is luxurious looking and that rooftop pool and bar is a amazing vibe. Highly recommend.
    Canada, Male, 31-40
  • 8.9


    13 Jun 2022
    Amazing hostel, great choice for short stay in LA
    Canada, Male, 31-40
  • 8.3


    21 Jun 2022
    Really nice hotel. It seems overpriced for what you get. We stayed in a 4 person dorm & they don’t have curtains on beds. Also, cool location but very close to skid row which makes it a little sketchy at night. The rooftop was really nice
    Australia, Female, 31-40
  • 7.4

    Very Good

    16 Jun 2022
    Pretty cool place in a grim part of town. The roof top pool and modern art deco vibes is what makes this place special. Rooms were clean with decent facilities. Staff were friendly but they failed on a request to change bunks. If you need to be in this area of LA, I would recommend staying here.
    England, Male, 25-30
  • 7.4

    Very Good

    03 Jun 2022
    This was a beautiful property, was only here for 1 night but thought it was pretty expensive for a hostel as it’s a hotel as well, the rooms were nice BUT the top bunk is pretty annoying to get up and from.
    Australia, Female, 25-30
  • 6.6


    26 May 2022
    This is not a hostel, it is a hotel with dorm rooms. There is no kitchen, microwave/cooking, fridges, hot water, washing facilities or common room. Usual hostel facilities are non-existent. A receptionist told me there is a common room, however they have not reopened it since covid. The rooms are clean and beds are comfortable. Staff were just ok, sometimes rude and disinterested. Overall an ok and comfortable stay but vast improvements need to be made to be considered a hostel.
    England, Female, 31-40
  • 4.6


    01 Jun 2022
    The staff was horrible. They were rude and not helpful at all. In the middle of the night they didn't let me in on my reservation. Because I had my friends card as I am traveling so he lent me. I told them ai have cash. They said no. I said I have my father's credit card they said no. I just had my debit card on my name. They didn't care I was a girl alone in midnight. So I lost my reservation fee for no reason. One of the worst experience.
    India, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Fitness Centre
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Nightclub
  • Wi-Fi


  • 2019

    5th, Worldwide Extra Large Hostel

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