Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We typically do a sliding scale on cancellation for groups, and this is what it would look like:

From Contract Signature to 120 days prior to arrival date- 10% of ALL estimated room and tax will be forfeited ($XX).

From 120 days to 60 days prior to arrival date- 30% of ALL estimated room and tax will be forfeited ($XX).

From 59 days to 31 days prior to arrival date- 50% of ALL estimated room and tax will be forfeited ($XX).

From 30 days to first day of arrival- 100% of ALL estimated room and tax will be forfeited ($XX).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Freehand Los Angeles

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Created for a new generation of travelers, Freehand Los Angeles is truly one of a kind hotel located in Downtown L.A., with spacious suites, hotel rooms and premium shared rooms thoughtfully designed by Roman & Williams. The property also features a rooftop pool and bar, a full-service restaurant, a lobby bar, fitness center and retail shop.

Freehand Los Angeles is housed in the iconic Commercial Exchange building in L.A.’s vibrant Downtown neighborhood. The property is walking distance to unique attractions, restaurants, bars and nightlife, offering both shared and private rooms designed by acclaimed design firm, Roman & Williams.

•226 brand new private and shared rooms designed by Roman & Williams
•Guest Rooms feature large windows and city views
•Walking Distance to Metro station, fashion and financial districts, LA Live, and the best bars and nightlife in Downtown LA
•Rooftop Pool & Bar with 360 degree views of Downtown L.A
•Full service restaurant offering an eclectic menu reflecting the flavors of multicultural Los Angeles
•Rooftop Pool Deck with city views, home to the Broken Shaker bar
•24 hr Fitness Center
•Free Wi-Fi
•$5-$20 USD + taxes per night Facility Fee, varies by room type

Freehand Los Angeles Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 15.70 % per person per night
$5-$20 USD + taxes per night Facility Fee, varies by room type
Breakfast included.

24 hour Reception.
Guests must be at least 18 years of age to book a room.
Minors must be accompanied by a parent or guardian and booked in a private room.
No curfew.
Pet friendly. (King rooms only)
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.4

  • Location 8.9

  • Staff 8.7

  • Atmosphere 8.8

  • Cleanliness 9.4

  • Facilities 8.8

Latest Reviews

  • 10.0


    16 Sep 2019
    Great location, modern and clean. More facilities than any hostel i have stayed at. Highly recommend
    England, Male, 25-30
  • 10.0


    16 Sep 2019
    Best hostel i have ever been to
    Denmark, Male, 18-24
  • 10.0


    31 Aug 2019
    I have been to quite a few hotel/hostel combination all over the world, and this by far has been one of my best experiences. I rate this place a 10 because it stood out in every aspect, from my check-in where they were very accommodating to merge all my reservations into one - so I didn’t have to change rooms, to the food, to the very happening roof top “hot spot.” It was immaculately clean which I truly appreciated. Only thing I would change is the light I kept hitting my head against 😊.
    USA, Male, 41+
  • 9.7


    06 Sep 2019
    Such a nice hostel. I recommend it for all travelers. Rooms are so cozy with a rooftop pool and bar. Location is wonderful only a 5 minute walk to the metro station. If you're on a budget and need a cheap place to stay you can't go wrong with this hostel
    Canada, Male, 25-30
  • 9.1


    15 Sep 2019
    Great location, very clean and fresh inside dorms
    Mexico, Male, 31-40
  • 9.1


    29 Aug 2019
    Very nice place, there is a rooftop bar and pool. It's a bit pricey for a hostel at $60+ a night but that's LA. Common room and kitchen were small. Rooms were very clean and setup like a hotel with multiple beds. Right in downtown LA.
    USA, Male, 18-24
  • 8.3


    04 Sep 2019
    The Hostel is great the amenities are wonderful and it was great to meet so many cool new people from various areas and countries. The biggest issue I found were the daily protestors outside at 8 am and the lack of room at the Broken Shaker (roof top bar) the staff seemed to be more accommodating to the people coming in off the street than they were hotel guests, over priced drinks & a bar full of drunken random people who were inherently rude for the most part, dampened that aspect of things.
    Canada, Female, 25-30
  • 7.7

    Very Good

    15 Sep 2019
    For most part this place has very nice rooms and very clean. But staff were not very accommodating in if we asked to be with friends in advance we were rejected or could only do it if we paid for a whole new room with no refund of the other room which ive never had an issue with at any other hostel.
    Australia, Female, 18-24
  • 7.7

    Very Good

    03 Sep 2019
    The hostel was lovely, spacious sitting area in the lobby. Deco was fabulous, setting a friendly relaxed vibe. The rooftop pool was amazing with a bar and wonderful views of LA. However, although the bedroom was comfortable I unfortunately got bedbugs during my stay. Bitten all over my body which ruined my experience and made for a horrible flight home. I warn Freehand to consider replacing their sheets or mattresses, to ensure this doesn’t happen to anyone else.
    England, Female, 18-24
  • 4.0


    06 Sep 2019
    Firstly, booked for 2 people yet tried to put us in separate rooms. Staff member at check in was really rude about this, said ‘that’s what we do’, told him we wanted to be together which was sorted but his attitude made it an inconvenience. Middle bunks in room have really awkward ladders to get up making it difficult to get in and out of bed. Outside guests make it feel unsafe as they can walk around anywhere. Lounge room for breakfast way too small and no coffee or cutlery. overpriced too!
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games


  • 2019

    5th, Worldwide Extra Large Hostel

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