Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

This property has a 10 days cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Little Charm Hanoi Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We all welcome you to our hostel!

Little Charm Hanoi Hostel- Where the little things mean everything!

These are the reasons you need to choose us for your stay in Hanoi:

- Location: Ideally located in the center of Hanoi Old Quarter, only a few steps to Hoan Kiem Lake, Ngoc Son Temple and Thang Long Water Puppet, just 1 minute to the night market and Bia Hoi Corner.

- Facilities: Little Charm Hanoi Hostel offers a swimming pool - a good place for you to chill out and a restaurant that was designed in Italian style serving you for both lunch and dinner.

- Rooms: We have a lot of selections for you from a mixed dorm to only female dorm, we make sure that you will find your favorite type of room and enjoy your vacation.

All the dormitory rooms are equipped fully and comfortably facilities with nice style and have air-conditioning, soundproofing and private curtain which certainly bring the best stay in Hanoi. Each bed has a personal reading light, one small multi-function locker which could be used as a table work right on your bed. The big lockers for luggage and the door are both operated by the automated swiper card which absolutely ensures safety to bring peace of mind and satisfaction for the guest.

- Breakfast: The breakfast is served at the lobby of the hostel which is a combination of buffer drink, fruit, and A La Cart menu that is a great start for your holiday.

- Staff: We are proud to introduce that staff is one of the most appreciated elements at the hostel. The friendly and enthusiastic staff with 24 hours service are always willing to assist the guest with the travel information, bike rental, luggage storage, laundry services.

- Tour Service: To get the most out of your stay speak to our travel experts and we will help you plan your stay that will take you to all the hidden treasures this incredible country of Vietnam has to offer.

We look forward to giving you a warm welcome at Little CHarm Hanoi Hostel Hostel in the near future.

Little Charm Team. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.8

  • Staff 9.6

  • Atmosphere 9.0

  • Cleanliness 9.7

  • Facilities 9.5

Latest Reviews

  • 10.0


    10 Oct 2020
    In these times of uncertainty it was great to find a hostel still trying its hardest to survive in the old quarter of Hanoi. It’s a lovely place with great staff and still one of the best hostels in town
    American Samoa, Male, 41+
  • 10.0


    13 Mar 2020
    By far one of the best hostels I have stayed at during 6 months travelling. Clean big beds, rooms with locker with magnet key. Indoor pool and extremly helpful staff. Even in times of Corona they did all they could. Big thumbs up!
    Belgium, Male, 25-30
  • 10.0


    13 Mar 2020
    Nicest hostel I’ve ever stayed in. It really is the little things here that make the stay so comfortable.
    USA, Female, 25-30
  • 10.0


    12 Mar 2020
    Great hostel. Staff is super friendy and relaxed. Location is perfect. Facilities are great, especially for being SE Asia. Comfortable dorms with all facilities you could want: locker, socket, reading light, curtain to get some privacy... Breakfast is included and impressive! We had a late flight and we could store the luggage there, hang out and use the shower rooms after check-out - no problem. If you are going to Hanoi, stay here!!! Would definitely return.
    Norway, Couple, 18-24
  • 10.0


    10 Mar 2020
    This is easily one of the best hostels I've ever stayed at. Great rooms, beds, and facilities. Plenty of bathrooms and showers, and everything was spotless; the rooms are cleaned everyday. The main common area is also a restaurant and is a great place to meet people or just hang. Breakfast is made to order and is very good, and included! The free beer at 5:30 everyday is also a nice extra. The staff could not have been nicer or more helpful, and the hostel is in a great location.
    USA, Male, 41+
  • 10.0


    09 Mar 2020
    I really enjoyed it here! It was right in the middle of everything yet once you walked through the door it was quiet and relaxing. There was a restaurant on the first floor if you just wanted to sit and eat something otherwise like I said, you are right in the heart of the city.
    USA, Female, 25-30
  • 9.7


    18 Oct 2020
    Wow, the staff really went above and beyond to support me! They helped book round trip buses to Ninh Binh, gave advice about cafes in the Old Quarter, gave me a good deal on laundry service, and were generally friendly, flexible, and with great customer service. (Especially Ms. Nga!) Thank you for everything.
    Vietnam, Female, 25-30
  • 9.4


    07 Mar 2020
    Great hostel in the old quarter with well decorated and clean rooms. Rooms aren’t really big but the beds are comfortable. A good breakfast is served every morning and the team will make sure you have the best stay possible. Nice big bathrooms.
    Canada, Female, 18-24
  • 8.9


    11 Mar 2020
    Very trying times with coronavirus restrictions but they were very patient and calm will all the cancelled tours and extra medical declaration paperwork. Nice breakfast, good storage and security lockers by beds. plug, reading light and curtain on dorm beds. A little cramped in but could be a lot worse. I’d stay there again
    New Zealand, Female, 25-30
  • 8.6


    24 Jun 2020
    We were disappointed that the pool is under maintenance and the hostel itself is not prepared to serve guests yet (common room with packed furniture, no breakfast available even though it is mentioned on their page). However the staff did inform us beforehand about the pool and they offered us free lunch to make up for it.
    Malta, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cots Available
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Indoor Swimming Pool
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi