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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

This property has a 10 days cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Little Charm Hanoi Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Ideally located in the central of Hanoi Old Quarter, Little Charm Hanoi Hostel offer the swimming pool with elegant and unique accommodation and restaurant which was designed in Italian style with free wifi access for all the building.

Our indoor swimming pool opens year round for free for the guest. Our Little Charm restaurant and bar open the whole day with mainly Italian and Vietnamese food which are served in a luxury atmosphere. Coffee Lounges and Common area are the great chill out places for all the guest to meeting new friends.

Strategically located, our hostel is very nearby the main attraction in Hanoi, only a few steps to Hoan Kiem Lake, Ngoc Son temple and Thang Long Water Puppet, just 1 minute to the night market and Bia Hoi Corner. Noi Bai International airport is far from this property about 22 Km. The airport shuttles are provided with surcharge.

All the dormitory room are equipped fully and comfortably facilities with nice style and has air-conditioning, soundproofing and private curtain which certainly bring the best stay in Hanoi. Each bed has personal reading light, one small multi-function locker which could be used as a table work right on your bed. The big lockers for luggage and the door are both operated by the automated swiper card which absolutely ensure safety to bring peace of mind and satisfaction for the guest.

The breakfast is served at the lobby of the hostel which is a combination of buffer drink, fruit, and A La Cart menu that is a great start for your holiday.

The friendly and enthusiastic staff with 24 hours service are always willing to assist the guest with the travel information, bike rental, luggage storage, laundry services.

We all welcome you to our hostel!
Little Charm Hanoi Hostel- Where the little things mean everything- View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.6

  • Location 9.7

  • Staff 9.4

  • Atmosphere 8.9

  • Cleanliness 9.7

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    20 Sep 2019
    Probably the nicest looking hostel I’ve ever stayed. The front entryway looks like a fancy hotel. Rooms were spacious with curtains on the beds for privacy. Free walking tour was great and staff are very helpful.
    Australia, Female, 25-30
  • 9.7

    Superb

    30 Sep 2019
    Absolutely loved my stay here, never met such helpful and lovely staff. I lost my purse in a taxi and the staff took 2 hours helping me track down the driver! Honestly can’t praise them any more! Not the biggest party hostel so perfect if you’re looking for a slightly more chilled stay in Hanoi.
    England, Female, 18-24
  • 9.7

    Superb

    26 Sep 2019
    Very good place to stay. Clean, comfortable and very friendly staff. Would stay again.
    England, Female, 41+
  • 9.7

    Superb

    22 Sep 2019
    Great breakfast, super clean, lovely staff, comfortable bed, not a party hostel
    England, Female, 18-24
  • 9.7

    Superb

    21 Sep 2019
    Would fully recommend this hostel. Close access to main Hanoi attractions, all of which within walking distance. Not a party hostel but definitely social which goes hand in hand with the half hour of free beer. Breakfast was varied and filling and great served throughout the day. Swimming pool was clean but slightly chilled. Staff so helpful they even sorted out our SIM cards. Felt very secure and room lockers had plenty of space for larger luggage. Keep up the good work staff!
    Wales, Couple, 18-24
  • 9.4

    Superb

    11 Oct 2019
    Great hostel for what I needed. Comfortable room, good storage. Enjoyed a swim after a busy few days. My only criticism was that the 3 bed female dorm was noisy as it was located at the top of the stairs from reception and next to the bathroom so lots of guests walking past loudly. Nothing a pair of earplugs didn’t fix.
    England, Female, 25-30
  • 9.4

    Superb

    22 Sep 2019
    The staff was amazing, very kind and supportive. I loved the free walking tour, it was really fun. In addition, the food that they provided tasted pretty good. What I enjoyed most was the great atmosphere and privacy in the rooms due to the curtains and big lockers. However, the mattress was used so much which is why the middle part was like a hole. It was impossible to sleep on my back in a flat position and gave me back pain. My friends that stayed in another room had the same issues.
    Germany, Female, 18-24
  • 9.1

    Superb

    02 Oct 2019
    Met a ton of people that I continued to travel with at Charm. Conveniently food is served, plenty of noodle joints in same street, free 1/2 hour of beer, lots of people flowing through but space for quiet if you want that. Pool had me excited but it was over chlorined and a tad gross, I had the front dorm, and it was very load until 2-3am even with earplugs. Bathrooms & beds were clean, free breakfast was good- enough choices. Stayed 2 nights and I would definitely return.
    Canada, Female, 25-30
  • 8.9

    Fabulous

    05 Oct 2019
    Nice staff
    Germany, Female, 31-40
  • 8.6

    Fabulous

    04 Oct 2019
    Loved the pool. Breakfast was also good. Would stay again
    England, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Cots Available
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Indoor Swimming Pool
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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