Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions


Additional Info:

Discount of 10% for groups over 15 people.


Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Good Cleanliness
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Property Description

Palm Tree Hostal, founded in 2001, is the first hostel in Medellin, and is still the favorite place for travelers thanks to its excellent amenities, information and super attentive staff.

*Private and Shared Rooms.
*Breakfast service.
*Coffee and Tea FREE.
*Wifi zone in all areas.
*Bar service.
*Laundry service.
*We are Pet Friendly.
*Our Hostel
*We have common areas for you to entertain or relax ...Living room with television, dining room, desktop computer, library, board games, internal terrace with hammocks, and bar area!

Inside the hostel we sell drinks, snacks and cigarettes, as well as personal hygiene products ... So do not worry if you forget your toothbrush!


In each room the WiFi reception is pretty good.

If you choose to sleep in a shared room, each cabin has individual curtains and lights so you can have more privacy, as well as 2 power outlets to charge your devices.

All our rooms have a fan.

In case you need, the hostel has towel service, and free blankets.

We have a fully equipped kitchen so you can make your favorite meals and feel at home!
* We have a microwave, stove, oven and refrigerator *
Each room has a cupboard assigned so you can store your food with peace of mind.
We also keep the coffee machine on so that you can enjoy Colombian coffee ALL THE TIMES YOU WANT! (We also offer tea bags)

PS: Our water is 100% potable!


At our reception you will find super attentive and trained staff to help you during your stay.
We offer tours in and out of the city, and all the information you need to move around Medellín with ease!

Our neighborhood:

We are in a super quiet and safe neighborhood of beautiful Medellin!

We are right around the Éxito of Colombia (super big supermarket), just one block from different restaurants of typical food, 2 blocks from the metro, 5 minutes from the famous 70 Avenue.

Parking area only half a block away.

4 blocks from the stadium, where there are different areas to exercise. View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 8.8

  • Location 8.0

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 6.8

  • Facilities 7.2

Latest Reviews

  • 10.0


    17 Nov 2017
    Staff all very welcoming and helpful.
    Scotland, Female, 18-24
  • 9.4


    03 Dec 2017
    Great, friendly, helpful staff! Close to metro and lots of good eateries and stores including huge Exito. Good kitchen, beds could be a bit more comfortable. Will revisit when I return to Medellin in April, ‘18.
    USA, Male, 41+
  • 9.1


    30 Apr 2018
    nice and calm hostel, confy, helpful staff but a little humble, good and safe location, hot showers, cleanliness pretty nice, internet pretty fast, Atmo little quiet but chilling. Staff can organize and advise tours around the city for good money - ask for Sergio of Camantours - perfect and cool guy, very adaptable to client needs and demands , explains a lot , willing to answer all your questions , doesnt care about the pre-ordered time , although english could improve but anyway, very nice guy
    Slovakia, Male, 31-40
  • 9.1


    09 Jan 2018
    Great staff, although most don't speak English. You'll figure it out. Hot shower is great! Nice talks outside with veterans. This hostel is an icon.
    Netherlands, Male, 31-40
  • 8.6


    14 Dec 2017
    Although the staff did not speak English when we arrived she was extremely helpful and nice. It was great for one night but there was only 2 others staying at the hostel so not a great atmosphere in that respect, but it was a Thursday night. Very clean and had hammocks outside! I would stay here again.
    Canada, Female, 25-30
  • 8.0


    01 Jul 2018
    Very nice clean hostel. The staff is great and friendly. Great kitchen and common zone, though the atmosphere wasnt great. More like hostel to chill down in Medellín and not like the ones in El Poblado. After all, great value for the money.
    Israel, Male, 18-24
  • 7.7

    Very Good

    26 Mar 2018
    Overall it is a really nice hostel with a really nice kitchen and a really nice common area. Only the bathrooms were dirty after rush hour, but with 3 bathrooms for all the people not wondering.
    Germany, Female, 25-30
  • 7.4

    Very Good

    21 Dec 2017
    Pretty average hostel. I read reviews hyping about the free breakfast (because im cheap, i only look at hostels with a kitchen and free breaky) but it was just 2 eggs and 2 slices of bread. So i ended up with a pretty dry egg sandwich. Rooms were good enough. Wifi is good. Our friend ended up paying twice as the girl on desk forgot he paid when he arrived which was pretty annoying.
    Angola, Male, 18-24
  • 6.9


    19 Feb 2018
    The hostel has very little atmosphere. There is also a number older guests who stay for long periods of time which is a bit intimidating. Only tiny lockers so very difficult to safely leave valuables. Very close to the metro line which is great and the wifi works really well. Dorms are quite small with small beds and no power supply near beds. The staff speak minimal english but try hard.
    Australia, Male, 18-24
  • 4.6


    31 May 2018
    BED BUGS!!! we stayed in a private room and the bed was crawling in bed bugs. We had to wash everything we owned and was stuck in the hostel all day waiting on our clothes to dry. When our clothes were eventually returned we luckily noticed we were missing clothes and had to go looking for them ourselves. None of the staff spoke English and we were still charged the full amount of our stay despite the bed bug infestation.
    Ireland, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi