Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Pre-Payment/Advance Deposit required for all groups

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Whether you are traveling for business or leisure, our boutique communal hotel location provides comfort for open-minded travelers visiting San Francisco. Our hotel offers three unique room types to accommodate your lodging needs: The Single, Double, and Bunk Bed Room. The Urban's non-smoking guest rooms share communal bathrooms and offer travelers a great economical lodging alternative in The Heart of SF.

The Urban Hotel Union Square, is ideally located within 3 of San Francisco’s most important neighborhoods: Union Square, Chinatown and The Financial District. Travelers staying at The Urban will be steps away from the Dragon Gates of Chinatown and the Financial District, 3 blocks to Union Square and 5 blocks to Moscone Convention Center.

Room amenities include free complimentary WiFi, 32 inch flat screen LCD TV with HD cable channels, and a work desk. The Common area includes: free WiFi throughout, 24-hour front desk service, Lounge area with microwave ovens and large screen TV and Entertainment Center.


No Curfew
Non Smoking
Taxes Not Included

The Urban Hotel Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash or credit card
USD 100 credit card deposit required at Check in.

Taxes not included - occupancy tax 16.44 % per room per night.
Breakfast not included.

The Urban is only able to take reservations with a 7 night minimum.
24 hour Reception.
No curfew.
Non smoking.
No Children allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.7

  • Location 9.8

  • Staff 8.5

  • Atmosphere 7.2

  • Cleanliness 8.7

  • Facilities 8.7

Latest Reviews

  • 10.0


    10 Mar 2020
    very central location staff very helpful and friendly will definitely recommend and would stay there again next time we are in san francisco cheers
    Ireland, Mixed Group, 41+
  • 10.0


    07 Feb 2020
    Close to the Bart Powell station and almost across from the Dragons Gate, Staff was friendly, Hotel had secured entry. Room was efficiently planned with twin bed, desk, refrigerator, closet, TV and a sink. Each floor had plenty of bathrooms and shower rooms, never waited. Complimentary Coffee and Juice. Target is a half mile away on mission, I did recommend this hotel to two other people that I knew that were looking for accommodations Sunday night. I would stay here questions.
    USA, Male, 41+
  • 9.7


    11 Jan 2020
    Super Clean, Super Professional! Huge step up from a shared hostel. Very nice, modern luxury feel in seriously the best part of the City! You cannot find a better location that The Urban at that cost! You get a simple yet very comfortable room. With a sink, a fridge, a closet, a desk and a bed with amazing city views. I slept with my window open even though it was 45 degrees in the city, my room was still warm and comfy! Not a real party Hostel, more like a private hotel! Will come back
    USA, Male, 41+
  • 9.4


    28 Sep 2019
    Wonderful little hotel in the Downtown area of San Francisco! Unbeatable value for money — you live right in the business center, in walkable distance to everything, for a very affordable price. It is very safe, the rooms are clean, small, but with enough space for most traveller needs. perfect for solo travelers, for a business trip. Staff is very friendly and helpful. I enjoyed the stay!
    Kyrgyzstan, Male, 31-40
  • 9.4


    28 Sep 2019
    Great location and good value for SF, I walked all over the city from here, down to fisherman’s wharf and up to the painted ladies. The staff were very helpful, I wasn’t leaving until 8pm at night so they stored my bag, and then offered me a towel if I wanted a shower before I headed off. Plenty of shared shower rooms/toilets spread out and everything was spotless. So so pleased I chose The Urban over my other option (in Tenderloin, don’t stay in that area)! Thank you!
    England, Female, 25-30
  • 8.9


    16 Feb 2020
    Friendly service and amenities. Some neighbor noise - door slamming, etc. Bring earplugs. Great location - Japantown and trolley, food, music and views. Parking is tricky (7am you're either scrambling to pay meter or find a new spot, navigating steep hills.) I'd definitely stay again.
    USA, Female, 31-40
  • 8.6


    26 Oct 2019
    Loved my stay here - right in the centre of town by Union Square. 5-10min walk to trams or subway or 30min walk to Pier 39 etc. Staff friendly. Room, bathrooms etc clean, beds very comfy, fridge in room. No aircon so maybe not suitable in hot weather but had a fan in the room. Downsides: There is a microwave and plastic cutlery but no plates / bowels... also no safes/lockers either at reception or in the rooms. Coffee all day and juice. Cheap breakfast bar further down Bush towards Market
    England, All Male Group, 31-40
  • 8.6


    14 Oct 2019
    As most accomodation in San Francisco, not exactly cheap but manageable. Everything was fine. Clean and professional
    Australia, Male, 41+
  • 7.4

    Very Good

    17 Jan 2020
    It was clean and basic. It is not a social hostel at all- it definitely had a more hotel feeling to it. The rooms are small but adequate. It is in a central location and if you are two friends or a couple looking for something on a budget in San Francisco that isn't a hostel where you share a room with 5-10 others... then this place is worth the money.
    USA, Couple, 31-40
  • 6.6


    10 Sep 2019
    The showers work very well and it's clean. Otherwise it's a no-frills hotel. No air-conditioning in the room we got.
    Iceland, Male, 31-40
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  • Free City Maps
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Cable TV
  • Hair Dryers For Hire
  • Key Card Access
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities