Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Pre-Payment/Advance Deposit required for all groups

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Whether you are traveling for business or leisure, our boutique communal hotel location provides comfort for open-minded travelers visiting San Francisco. Our hotel offers three unique room types to accommodate your lodging needs: The Single, Double, and Bunk Bed Room. The Urban's non-smoking guest rooms share communal bathrooms and offer travelers a great economical lodging alternative in The Heart of SF.

The Urban Hotel Union Square, is ideally located within 3 of San Francisco’s most important neighborhoods: Union Square, Chinatown and The Financial District. Travelers staying at The Urban will be steps away from the Dragon Gates of Chinatown and the Financial District, 3 blocks to Union Square and 5 blocks to Moscone Convention Center.

Room amenities include free complimentary WiFi, 32 inch flat screen LCD TV with HD cable channels, and a work desk. The Common area includes: free WiFi throughout, 24-hour front desk service, Lounge area with microwave ovens and large screen TV and Entertainment Center.


No Curfew
Non Smoking
Taxes Not Included

The Urban Hotel Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash or credit card
USD 100 credit card deposit required at Check in.

Taxes not included - occupancy tax 16.44 % per room per night.
Breakfast not included.

The Urban is only able to take reservations with a 7 night minimum.
24 hour Reception.
No curfew.
Non smoking.
No Children allowed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.8

  • Security 9.4

  • Location 9.4

  • Staff 9.4

  • Atmosphere 6.4

  • Cleanliness 9.2

  • Facilities 8.0

Latest Reviews

  • 10.0


    16 Jan 2019
    I had a great stay at Urban. The staff were lovely and quick to help with any need, the room and bathrooms/ showers were clean and comfortable, and I couldn't ask for a better location. I will absolutely stay again!
    USA, Mixed Group, 31-40
  • 9.4


    28 Sep 2019
    Wonderful little hotel in the Downtown area of San Francisco! Unbeatable value for money — you live right in the business center, in walkable distance to everything, for a very affordable price. It is very safe, the rooms are clean, small, but with enough space for most traveller needs. perfect for solo travelers, for a business trip. Staff is very friendly and helpful. I enjoyed the stay!
    Kyrgyzstan, Male, 31-40
  • 9.4


    28 Sep 2019
    Great location and good value for SF, I walked all over the city from here, down to fisherman’s wharf and up to the painted ladies. The staff were very helpful, I wasn’t leaving until 8pm at night so they stored my bag, and then offered me a towel if I wanted a shower before I headed off. Plenty of shared shower rooms/toilets spread out and everything was spotless. So so pleased I chose The Urban over my other option (in Tenderloin, don’t stay in that area)! Thank you!
    England, Female, 25-30
  • 9.4


    16 Aug 2019
    Good location , many places around this place. Only thing my room was facing the Main Street . It was noisy I will ask for room inside and would definitely stay here again.
    India, Female, 31-40
  • 9.4


    07 Feb 2018
    perfect for traveling alone if u really want to make the most of your visit to the city by not spending much time in the hotel room. yes the room is small but all I needed was a bed, luggage storage, and wifi & desk for my computer. wifi and the bed were both good enough. IF IF IF you can survive not having your own bathroom, this place is just fine. i don't know why some would spend 50 bucks a night for a gross shared hostel, or 200 for a gross hotel when they could stay here for 100 bucks
    USA, Male, 25-30
  • 9.1


    04 Sep 2019
    Great location right at the gate of China Town and very friendly staff. Very convenient facilities. The only downside was that there is a thin gap at the bottom of the doors which allow the noise and the light from the floors go through your room.
    Switzerland, Male, 25-30
  • 9.1


    25 Dec 2018
    Overall a comfortable stay. Good value for money. Reception and staff were friendly and helpful. The room was quite small and basic in facilities. Shared bathrooms and showers were fine. I never had to queue or wait. One thing I found slightly annoying was that there is no lift. While there is a wheelchair from ground level to level 1, you must use a staircase between every other level. This doesn't help as one is very steep and narrow. Otherwise, recommended.
    Australia, Male, 18-24
  • 9.1


    07 Mar 2018
    If you need to spend 6+ nights in SF, do it here. And try the chocolate mousse at the French place across Grand!
    USA, Female, 31-40
  • 7.7

    Very Good

    10 Aug 2019
    Location is very convenient - Centre of the city. Good choice if convenience is your priority. No elevator - could be an issue if you carry large luggage Room and restrooms are clean and comfy - But there are flies and mosquitoes in the room!
    Hong Kong China, Male, 25-30
  • 6.6


    10 Sep 2019
    The showers work very well and it's clean. Otherwise it's a no-frills hotel. No air-conditioning in the room we got.
    Iceland, Male, 31-40
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  • Free City Maps
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Cable TV
  • Hair Dryers For Hire
  • Key Card Access
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities