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Plaza de Armas Hostel Reviews

Compañia 960 Dp. 607, Santiago, Chile

Reviews & Ratings Explained

85%Overall Rating

From 49 ratings
  • 84%Character
  • 78%Security
  • 95%Location
  • 89%Staff
  • 83%Atmosphere
  • 79%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

the room was clean but it will be much better with new painting the doors, the boards and a new curtain at the window

  • Novice Nomad
  • 11 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


73%

Best view in santiago, i promise

  • Novice Nomad
  • 30 Apr 2012
  • Anonymous
  • South Korea
  • Female 25-30
  • (2 reviews)


67%

I enjoyed my stay at Plaza de Armas. The location was central to the bars, colorful houses and port. A cat lives in the hostel, so if you are allergic, I would not stay here, because there is cat hair visible in the carpet and furniture. The shower also needs improvement. The pressure was very low and the tub is old and appears dirty. The breakfast also can use some improving. I felt the meat served was a bit silmy and the bread a bit stale..

  • Novice Nomad
  • 21 Apr 2012
  • Anonymous
  • USA
  • Female 25-30
  • (4 reviews)

Owner Comment (Show)
Hello , Thanks for your comments that help to us to improve our services. Just I want to say there we don't have any animals living at the hostel or carpets at the floors. Thanks and best regards, Carlos Rojas

87%

Superb location right on Plaza de Armas, great terrace with views over the square, real coffe for breakfast. Apart from the dorms, they also have two huge rooms with private bathroom, . These rooms are great value, considering the location.

  • Novice Nomad
  • 07 Apr 2012
  • Anonymous
  • Denmark
  • Couple 41+
  • (1 review)


70%

I stayed here in the first week of April 2012 and while the staff were fine, good location and nice atmosphere, the place was INFESTED with bed bugs. Literally crawling up the walls. Before booking here, call or email to make sure they've had pest control in there.

  • Novice Nomad
  • 01 Apr 2012
  • Anonymous
  • Canada
  • Female 18-24
  • (6 reviews)


77%

Very serious bed bug problem! We saw the actual bed bugs, not an assumption of bugs based on possible bites...

  • Novice Nomad
  • 01 Apr 2012
  • Anonymous
  • Canada
  • Female 31-40
  • (1 review)


90%

Really nice hostel, would definitely recommend it!

  • Novice Nomad
  • 29 Mar 2012
  • Anonymous
  • Poland
  • Female 18-24
  • (1 review)


100%

Great place, would love to go there again.

  • Novice Nomad
  • 18 Mar 2012
  • Anonymous
  • Germany
  • Mixed Group 31-40
  • (3 reviews)


90%

Lovely place to stay. It was more like a hotel cum hostel. The location couldnt be better. I stayed in a 8 bed dorm and it was a little hot during the night and there was no fan. Other than that, highly recommended.

  • Novice Nomad
  • 08 Mar 2012
  • Anonymous
  • Singapore
  • Female 31-40
  • (8 reviews)


73%

I recommend the dorm rooms (great location and value), but not the private rooms. Breakfast is ok. Stayed in 2 private rooms, and the second was NOT worth the $60charged - the room backed onto a balcony where people smoked all night (so could not have any of the only windows open without inhaling smoke). and there was a large gap in a door allowing adjoining private rooms to see each other sleeping. Shower was not adequate - no hot water and the bath was so old it was disintegrating.

  • Novice Nomad
  • 08 Feb 2012
  • Anonymous
  • Australia
  • Couple 18-24
  • (6 reviews)


97%

We loved staying at Plaza de Armas Hostel. They let us leave our luggage 4 before we could check in. They just put it in a closet within view of the front desk, so although it wasn't locked they could see who was going in and out. We stayed in the private room right off the balcony. It also had a living room and private bathroom w/ shower. Amazing views of the Plaza!! I would highly recommend this room & hostel. We took the free 4hr. walking tour which I would recommend as well if you have time.

  • Novice Nomad
  • 04 Feb 2012
  • Anonymous
  • USA
  • Couple 31-40
  • (1 review)


80%

The hostel was pretty good. We had everything we need. The atmosphere was pretty nice, warm. I enjoyed a lot while I stayed there. I like it very much.

  • Novice Nomad
  • 20 Jan 2012
  • Anonymous
  • Argentina
  • Female 31-40
  • (1 review)


90%

The hostel is right in the centrer of Santiago. YOu have museums, cathedral, townhall around.You can go to the shopping malls in the pedestrian street + supermarkets and fish market by foot. The view from their terrace is very nice as you are on the 6th floor. Rooms are large and clean. They offer a lot of services and the staff is really nice. The best hostel ever.

  • Novice Nomad
  • 20 Jan 2012
  • Anonymous
  • France
  • Female 25-30
  • (3 reviews)


97%

The hostel was hard to find, but once we were there they took excellent care of us. The private room was comfortable and had an excellent view of the plaza. The staff also booked a taxi to take us to the airport at the end of our stay and let us use the luggage and common rooms until our evening flight. Highly recommended!

  • Novice Nomad
  • 18 Jan 2012
  • Anonymous
  • USA
  • Couple 25-30
  • (3 reviews)


90%

Awesome view and great atmosphere. I think late night revellers were asked to be quiet and considerate, for the first time in a noisy hostel, which was appreciated. The girl at the reception as we arrived was really helpful and very nice. My friend left her trousers behind and they said they'd hold on to it for another friend to pick up. Only stayed one night and didn't use the kitchen facilities, but would return.

  • Novice Nomad
  • 17 Jan 2012
  • Anonymous
  • England
  • Female 25-30
  • (2 reviews)


87%

perfect location with a very nice view of plaza de armas. wifi coverage all over the hostel. confortable furniture, tables, couches, tv, etc.


100%

the best hostel i've ever been to. Great location and the people were very kind! I recommend it to everyone!

Owner Comment (Show)
Hello Thank you very much for your comments that encourage us to make the things better

37%

The Hostel is situated in a very old (not cool old, just old) commercial/residencial building in the city center. The double room I've got (ensuite) is not even in the same floor as the hostel. Is just a lost room in a corner of a very large floor full of old dodgy commercial rooms and residential rooms packed with people coming and going. If anybody decides to break into your room while you're not there nobody from the hostel will be able to stop them. Very little hot water.

  • Novice Nomad
  • 02 Jan 2012
  • Anonymous
  • Brazil
  • Male 25-30
  • (2 reviews)

Owner Comment (Show)
Dear Thanks for your comments. It's a shame that the hostel disapoint you. In deed the building is old, one of the oldest of the city and declared national heritage, but count with security cameras in each floor constantly reviewed and 24/7 staff at the entrace to filter that no one that not belong to the building go inside. We did check the check the water supply to very that any prolbem been solved. Our apologize for any incovinient caused. Thanks and Best regards, Carlos Rojas Manager.

90%

It´s a very good hostel, nice decorated, clean, and the staff was very helpful and kind. They have a nice terrace where you have a beautiful view of Plaza de Armas. Nice kitchen too. I recommend it.


100%

By far the best hostel I have stayed in in Latin America & one of the best hostels in the World. The staff, the vieuw, the hostel itself.... just great.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Netherlands
  • Male 25-30
  • (3 reviews)

Owner Comment (Show)
Hello there, thank you for stayed with us, really was great to meet you and we hope to have you back soon. Best regards Carlos

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