Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Not Refundable

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
8.4
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Safely walk to the beach, attractions, and the best nightlife!

This is the most social hostel; You’ll enjoy our free activities, pub crawls, and hanging out on the popular outdoor terraces. Backpackers prefer our location: an authentic barrio in the capital of San Juan that exposes guests to real Puerto Rican food, culture, and people; there’s so much to do!

Every room is cleaned daily, has air conditioning, fast wifi, and a private bathroom! Office open 9am-10pm and 24 hour check-in available upon request. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.5

  • Location 8.6

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 8.1

  • Facilities 7.6


Latest Reviews

  • 10.0

    Superb

    02 Apr 2020
    clean, comfortable, spacious excellent atmosphere, great to meet people, party and a lot of activities
    USA, Male, 18-24
  • 10.0

    Superb

    01 Apr 2020
    Perfect place if you're looking for a base from which you can easily explore San Juan. It's clean, safe, well located and above all you'll enjoy a great atmosphere
    USA, Female, 18-24
  • 10.0

    Superb

    08 Mar 2020
    Our group of friends was perfectly accommodated in this beautiful, comfortable and clean hostel. It's also well located.
    USA, Mixed Group, 18-24
  • 10.0

    Superb

    08 Mar 2020
    The staff is very attentive to the guest and makes sure there is always something going on. Food was good my dorm and bathroom were clean.
    USA, Female, 25-30
  • 10.0

    Superb

    08 Mar 2020
    Great hostel for solo travelers: you'll find plenty of travels buddy and the staff will give you useful information about San Juan.
    USA, Male, 25-30
  • 10.0

    Superb

    07 Mar 2020
    We had a really nice stay here for our group of 23. The staff were accommodating and friendly, even to the point of organizing outings for guests. We saw some Bomba music at a street venue that I’m sure we would never have encountered on our own. The facility is clean and well-maintained. This place is a great value for the money and I would definitely stay here again.
    USA, Male, 41+
  • 10.0

    Superb

    05 Mar 2020
    Casa Santurce was great because as a solo traveler I could meet plenty of nice people and party or go out with them
    USA, Male, 18-24
  • 9.1

    Superb

    13 Mar 2020
    Casa Santurce was the best of a lively atmosphere and a place to rest. Had excellent room mates, so that helped immensely. Pros: staff-cooked dinner each night is fast, convenient, and a fine chance to socialize. Location is just off the highway and an easy walk around Santurce and up to Condado’s beaches. Cons: 10 people per one toilet & shower is a bit cramped but we made it work. Would have liked to see a locked gate or something to access the premises in addition to the room locks.
    USA, Male, 25-30
  • 7.4

    Very Good

    05 Mar 2020
    Great location and the staff was very friendly. Close to main areas of San Juan (Condado, Historic Old San Juan, Bars, Restaurants). My only problem with this hostel is the fact that the washrooms / bathrooms were very dirty. Also, I was charged twice for a one night stay even though I only booked for one night. I even double checked my reservation online and it said "1 person, 1 night."
    USA, Male, 18-24
  • 6.9

    Good

    15 Mar 2020
    Was a decent stay. Good for the price charged.
    USA, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Entertainment
  • Board Games
  • Wi-Fi


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