Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Not Refundable

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.8
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Safely walk to the beach, attractions, and the best nightlife!

This is the most social hostel; You’ll enjoy our free activities, pub crawls, and hanging out on the popular outdoor terraces. Backpackers prefer our location: an authentic barrio in the capital of San Juan that exposes guests to real Puerto Rican food, culture, and people; there’s so much to do!

Every room is cleaned daily, has air conditioning, fast wifi, and a private bathroom! Office open 9am-10pm and 24 hour check-in available upon request. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.8

  • Security 7.5

  • Location 8.0

  • Staff 8.7

  • Atmosphere 8.1

  • Cleanliness 7.6

  • Facilities 6.8


Latest Reviews

  • 10.0

    Superb

    17 Oct 2019
    Excellent, fun and nice people, all we need for an Hostel
    USA, Male, 25-30
  • 10.0

    Superb

    25 Aug 2019
    My stay was awesome is Casa ! The staff was amazing and very helpful during our stay there. Trey Dins was one of the host there during our stay and he went above and beyond to make us feel comfortable and informed us on all the local events that were available to us ! He was awesome !!! The local was great as well, not to far from anything !
    USA, Male, 25-30
  • 9.7

    Superb

    13 Sep 2019
    Very much enjoyed our stay at casa santurce! Great atmosphere, location, and most of all, staff. Trey, alex, noah and sean were extremely helpful and took time to show us around. It was a great time! Would stay there again.
    USA, Male, 25-30
  • 9.4

    Superb

    09 Nov 2019
    Great for solo travelers. Free pub crawl every night and some activities during the day. Long walk to old Town, but doable. Walking distance to beaches and good bars.
    USA, Male, 31-40
  • 8.9

    Fabulous

    09 Nov 2019
    Great location. Close to the beach and down town Old San Juan. Staff has great contacts if you are looking to do excursions. During my stay the water was out in the whole town. The owner bought gallons of water for everybody to use to shower. It wasn’t ideal but they made the best of the situation and were always available to help. My only complaint is there is a building across the street that was extremely loud. At one point they had loud music and guests at 5 am. It made it difficult to sleep
    USA, Female, 25-30
  • 8.6

    Fabulous

    29 Aug 2019
    The Owner is making improvements to the facility and his Manager makes an honest effort to help you explore Puerto Rico while enjoying your stay. Location for the Money is Value in my book)) Remember your visiting Puerto Rico and things happen just expect it Not to be boring. Thanks Hugo!
    USA, Male, 41+
  • 6.6

    Good

    30 Aug 2019
    The hostel facilities were very basic and the staff member that greeted us was extremely friendly despite being new(They don't take any cash at check-in!!!!) But the parking on the street isn't ideal (busy and crowded). There's a great bar across the road which is usually open until 3/4am on weekends. The main draw back to this hostel is the LACK OF AC, two fans in a 10 bed mixed dorm was ridiculous and is made worse when certain guests take the fans to use for theirself.
    England, Couple, 18-24
  • 6.0

    Good

    25 Oct 2019
    I wouldnt stay here again for the money. The hostel is great located and i liked to hang out on the terrace with other travellers. Everyday at some point we didnt have water. My powerbank got stolen. Washing maschine too expensive. They really have to go down with the price or renovate the place a bit better. a member of the staff was amazing & helpful. If she werent working there i would have left. She was great.
    Germany, Female, 31-40
  • 5.4

    Rating

    08 Sep 2019
    Casa Santurce is a fun, social place to stay when visiting PR. I would have rated my stay better had my first night gone a little smoother. The power went out on the street (nothing the hostel can control, that's ok) but the way management handled the issue was very unprofessional and lacked communication to their guests. Otherwise, the volunteer staff and other travelers were awesome and I enjoyed spending time there with them.
    USA, Female, 25-30
  • 3.7

    Rating

    19 Oct 2019
    TERRIBBLE!!!!!!! do not spent any single dollar here! no water; no electricity; annoying workers who keeps asking why do not talk to me 5 am in the morning! very bad location; nobody around there! i just changed asap my hostel! i went to a different property, same owner but different type. not the best but $15 , no complain ! there was water and electricity at least.
    Turkey, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Entertainment
  • Board Games
  • Wi-Fi


×