Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

yes, of couse if have guest cancellation they booking we will to charge all of the night this guest by guest credit card as the same Non refund.

Additional Terms and Conditions

if have booking Cancellation before 14days we will to charge 100% for all of night the booking

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

check in at 24h00 for everyday.
have exactly number credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/19

Hanoi Lucky Guesthouse 2

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
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Property Description

All 12 rooms at our guesthouse 2 are tailored to satisfy guests' needs. Every room in the hotel offers guests internet access – wireless, desk, television. This excellent hotel in Hanoi also has room service, Wi-Fi in public areas, laundry service/dry cleaning. Convenient location, near Hoan Kiem Lake, a dedicated staff and first-rate facilities make this hotel a favorite among travelers. Hanoi Lucky Guesthouse 2 can be easily booked with our secure online booking form. All rooms have modern facilities.

All the rooms are clean, comfortable and spacious. They have hot water 24 hours, cable TV, A/C, and modern bathrooms with bathtubs.

We also offer our guests free breakfast! There is a menu to choose from as well.
There are all types of rooms to choose from:Dormitory. singles, doubles, twins, triples and family View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.4

  • Security 7.6

  • Location 8.4

  • Staff 7.6

  • Atmosphere 4.9

  • Cleanliness 5.3

  • Facilities 5.8


Latest Reviews

  • 10.0

    Superb

    28 Sep 2019
    Clean & perfect location
    England, Mixed Group, 18-24
  • 9.7

    Superb

    10 Oct 2019
    Lovely hotel with really friendly staff. Location is perfect. Ha the receptionist was so helpful especially when booking trips. The hotel gave us a place to store our bags whilst we went to a homestay in Sapa. The only slight problem we had with the room was the aircon would sometimes drip but easily solved with a bucket and the bathroom door during our second stay was quite stiff to close, not a major problem though. Would still highly recommend.
    England, Couple, 18-24
  • 9.4

    Superb

    02 Oct 2019
    The perfect place to stop and recover from night after night of hostels. Cheap and comfortable private room right next to train street!
    England, Male, 18-24
  • 9.1

    Superb

    25 Oct 2019
    Lovely staff and very helpful. The room was clean And spacious. The only downside was the fact that our room literally faced a wall so no natural light in the room at all.
    Italy, Female, 25-30
  • 8.9

    Fabulous

    13 Oct 2019
    Very helpful and friendly staff. They let us shower and store our bags the next day after returning from Sapa. Room was good and location is really good. Breakfast was average.
    England, Mixed Group, 25-30
  • 8.6

    Fabulous

    29 Oct 2019
    All-in-all we had a pleasant stay at Hanoi Lucky guesthouse 2. The room was nice and comfortable and the location was great. Our room didn’t have much natural light but it wasn’t too much of an issue as we didn’t spend much time in our room. The staff were nice and informative on the surrounding area, however, they were a little pushy when it came to trying to make us book tours through them, getting a bit funny when we eventually booked through someone else!
    England, Couple, 18-24
  • 6.3

    Good

    29 Oct 2019
    we’d booked for a double room and there was enough availability when booking on hostel world but when arrived it seemed there wasn’t a room so we were moved to a different room and would move to the correct room after. When we were out our stuff had been moved when we should have been asked at breakfast to be back at a time to do it but they moved it which wasnt seem great. The rooms were very mouldy in places and the wallpaper might as well not be there it has peeled off in so many places
    England, Male, 25-30
  • 3.4

    Rating

    29 Jan 2020
    Think it’s called Lucky Guesthouse because you would be lucky to get any sleep! We stayed here one night and wanted a good sleep as we had an early flight the next day. Our room was beside the reception Which the receptionist decided to FaceTime his friends very loudly, watch tv very loudly and when we asked him to keep the noise down he then put on a dishwasher/ washing machine which was right outside our door! We didn’t get to sleep until 3am!! Room wasn’t clean either! Would not recommend!!
    Ireland, Couple, 25-30
  • 3.4

    Rating

    20 Nov 2019
    This place was not good. We had a private room which although the furniture looked new, the walls were disgusting with the wallpaper peeling and hair stuck to it and the light switched caked in grime. The bed sheets had chew marks in them and stains which we asked to be changed. I had bed bugs and was badly bitten too. Massive cockroaches in the lift. We had a mouldy loaf of bread on the balcony also. The lady who worked there was nice though.
    Ireland, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Card Phones
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Nightclub
  • Wi-Fi
  • Wii


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