Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hanoi Vietnam Backpacker Hostels Original

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Awesome Cleanliness
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Property Description

The Original hostel is VBH’s cosy hostel right in the heart of Hanoi’s old quarter.

Housed in a french colonial style building and nestled in the centre of Hanoi’s old quarter. This homely hostel is the perfect place to relax, unwind and explore all Hanoi has to offer. Our friendly team are always around to ensure you have the best time possible and will happily show you the surrounding gems that Hanoi has to offer including the famous St. Joseph's cathedral and some of the most delicious street food in the world. Original hostel is the home of Castaways, Mai Chau and the Northern loop so sit down for a cold drink on us and let us help you plan your onward travel.

Get the best of both worlds by joining forces with our OG team and heading to our little brother hostel - Downtown for an unforgettable night out with like minded travellers. A stay at original is like a staying at your mates place so come and see why we love this place so much.

We also offer:
- FREE walking tours through the Old Quarter
- FREE water refills
- Airport Pick Ups
- Visa Invitation Letters
- **Reception hours 06:00 - 22:00**

We have awesome travel desk staff who are ready to help with all your travel needs. Feel free to speak to them about anything from local daily recommendations to full country itinerary planning including a visit to our hostels in Hue, and Hoi An; an escape to paradise at our backpacker resort, Ninhvana; a chance to chill in our NEWEST Mui Ne Backpacker Village; a stay in our lively city hostel in Sai Gon; a rural countryside adventure in the North AND of course, we can’t forget to mention that we are the home of the original Castaways Island trip in Ha Long Bay!

We look forward to showing you an unforgettable stay in Hanoi!
The VBH Crew View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 8.4

  • Location 8.4

  • Staff 6.0

  • Atmosphere 5.0

  • Cleanliness 7.4

  • Facilities 6.6

Latest Reviews

  • 9.4


    04 Aug 2019
    Great time here. Met some great people, rooms were clean and had keys for each bed’s cubby which made it easy. Location solid! Easy walk to the lake and old quarter/downtown. Staff SUPER helpful. Overall great stay would recommend! I
    Canada, Female, 18-24
  • 9.4


    19 Jun 2019
    The staff here were all so friendly and could give really good advice of where to go and things to do and eat in Hanoi. The dorm room was clean and spacious and the bathroom/toilet was always clean. The rooftop bar got open one of the nights I stayed which was good fun and otherwise we could go to the other VBH hostel, Downtown for drinks and a party. The hostel had a really nice chilled vibe.
    England, Female, 25-30
  • 8.9


    20 Aug 2019
    STayed here already 3 years ago Still same standards everything in good condition and nice The staff does everything to help you but sometimes we had problems communicating with them It was also really empty when I was there so not the same social atmosphere as last time but I was probably just unlucky with the time Def will still recommend the place but I you want more social interactions maybe go to downtown
    Austria, Female, 18-24
  • 8.6


    31 Dec 2019
    I found the staff to be highly r***t. Including the security they would check the key upon entry only for me... I had a white friend in the dorm in the dorm who walked in with me.. She wasn't checked.... Except for a few staff... The rest at the bar, at the reception are very rude.. They yelled at me if I enquired about anything.... Also I was cheated money of the wrist band more than once during my stay. They gave printout of transactions. I pointed out transactions not done by me. No action.
    India, Female, 31-40
  • 8.3


    15 Sep 2019
    Staff are able to speak broken English so it would have been better if they could offer more information, written or verbal, about tours as one trip wasn't as I expected. Just a suggestion. Otherwise, they are lovely. Security are sleeping in the evening...
    England, Female, 18-24
  • 8.0


    23 Dec 2019
    Good 4 solotravellers.
    India, Male, 41+
  • 7.4

    Very Good

    14 Jan 2020
    The location is great and clean, one of the staff was not so responsive and almost to the point of being rude, the others were quiet good. The bathroom is inside the Dorm and kind of turned the whole room very smelly one of the nights.
    India, Male, 41+
  • 6.0


    17 Nov 2019
    This hostel is not really used. There is absolutely no atmosphere here , all the sitting areas are empty . The beds are not very comfortable and the only thing that you could do here is sleep. The location is good , right in the old quarter of Hanoi , but in case you are a solo traveler I would not recommend. The staff also does not really speak English and especially if you arrive at night
    Romania, Female, 25-30
  • 5.7


    22 Jan 2020
    Booked the wrong VBH - make sure it’s the downtown one you book, NOT this one. Not a single soul was here in the 2 days I was there. Bar not open. Just me and an old Chinese man in my dorm who kept weeing a pooing all over the toilet floor. Signs in the bathroom saying the bathrooms are checked by staff every 2 hours which is clearly untrue. Staff would give you conflicting/incorrect information and weren’t the friendliest. This one massively let’s down the entire VBH chain.
    England, Female, 25-30
  • 4.0


    25 Dec 2019
    Staff was ridiculous. Seems like they were not happy to work there. After 3 weeks travelling in Vietnam, and multiple nights in VBH in different cities, this is the worst by difference. You have to ask for breakfast 4 times and the guy prepare it very grumpy. They were always watching YouTube videos and didn't pay attention to customers. No international or backpacker atmosphere around. By far, the worst hostel I ever sleep
    Spain, Male, 25-30
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  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi