Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Rua Santa Marta

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Rua Hostels is located in Santa Marta we have two types of accommodation, shared and private rooms for you to enjoy your stay as much as possible. We have an amazing terrace bar where you can enjoy a few drinks right by the pool. Our kitchen which is also located on the upper floor is fully equipped for you to use it anytime you want to. Breakfast is included in the reservation, we serve American style breakfast which includes fruits, cereal, milk, coffee, tea and bread with butter and jam. Also if you are in a private room you can have eggs and a seasonal juice! We also have a pool on the first floor in case you want to get a quick dip in the afternoon or just relax. We have a TV room on the first floor so you can enjoy your favourite sports or movies. And also a game room is you want to spend a night in with your family and friends.

We are located two blocks away from Santa Marta's historic centre and one block away from the beach having many restaurants and stores just a few steps away.

We have private and shared rooms. Our privates all have a private bathroom, a TV with national and international channels, air conditioning and a place to hang your clothes. Our shared rooms have air conditioning, a private bathroom for the entire room, each bed has its own personal light and fan, and they also have specific lockers for each guest.

Rua Hostels Policies & Conditions:

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00% IVA
Breakfast included.

24 hours Reception
No curfew.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.0

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    25 Feb 2020
    Great place to stay, rooms are really clean and comfortable. Stuff is really helpful and they will give you good advices what to see in Santa Marta.
    Croatia, Female, 18-24
  • 10.0


    11 Jul 2018
    This is a GREAT hostel! Two pools, a rooftop bar, kitchen, AC at night, and a convenient set up with an outlet, fan, and light at each bunk. If there was anything fun to do in Santa Marta we would have stayed here longer. My only complaint was that breakfast was just cereal and milk with fruit.
    USA, Couple, 25-30
  • 9.7


    10 Sep 2018
    I had a wonderful stay in Santa Marta. The hostel is right by the beach, the market is not too far. The rooms are clean, the pool area has a good vibe in the evening, the ladies cleaning and cooking are really nice, as well as the guys at reception. Glad there’s a kitchen to make your own meals. It’s not a party hostel, but small enough to connect with other travelers. Definitely recommend it!
    USA, Male, 25-30
  • 9.7


    31 Aug 2018
    Had a really pleasant stay. Spent one night after hiking to the Lost City. Was able to do laundry across the street and just recharge and get reorganized. Staff was friendly and helpful and the room was tidy and clean. I was even able to use their computer to apply for a job back home:)
    USA, Female, 25-30
  • 9.4


    27 Nov 2018
    Not much of an atmosphere but everything else was great. Staff went above and beyond to help me out. There’s a personal fan and light for each dorm bed. Slept very well. Definitely recommend.
    USA, Male, 25-30
  • 9.4


    21 Nov 2018
    Great hostel nice and quiet and clean and secure. Not ideal for solo travellers as it would be difficult to meet people. Close to all the action.
    Australia, Couple, 31-40
  • 8.0


    21 Oct 2018
    We used Rua as our base to go to the Tayrona, Lost City Trek and Minca, so ended up staying a total of 6 days. The staff were really helpful with letting us store our luggage during our trips. The rooms and bathrooms were clean. We got a towel and soap which was a bonus! Each bed comes with a personal fan, reading light and power socket which is really handy. Breakfast is quite basic but does the job.great value for money!
    England, Female, 25-30
  • 8.0


    04 Oct 2018
    We stayed here after doing the last city trek - amazing laundry opposite to wash all your stuff! WiFi wasn’t great the whole time we stayed. Comfy beds. Good location. Great value as the place has two pools and an amazing kitchen you can use! If you want to meet people it’s probably not the place for you as people tend to keep to themselves here but it’s a nice rest bite place post trekking/activities in the area.
    England, Couple, 25-30
  • 7.4

    Very Good

    09 Jun 2018
    Okay place for a stop over but didn’t have much of a crowd. No complaints about the facilities but the staff didn’t speak English at all and weren’t very willing to help us.
    USA, Female, 31-40
  • 6.6


    03 Aug 2019
    They didn’t turn on the AC even when it was unbearable during the day. No social atmosphere. Not recommended for solo travelers
    India, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Indoor Swimming Pool
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi