Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Backpackers HQ, now with SUPER-FAST UNLIMITED WiFi!
We were voted the #1 Hostel in Australia by Hostelworld guests for the month of August 2012.

PLEASE NOTE: We are an international youth hostel. We can only accept guests with a valid international passport and do not accept guests over the age of 35 in dorm rooms. Unfortunately we have no facilities for guests under the age of 18 years.

•When booking on line, please be aware you are booking a bed not a room.
•Please also be aware that multiple guests booking on the one booking may not be staying in the same room.

Backpackers HQ is newly renovated and positioned right in the heart of Sydney's vibrant King's Cross. We're set on tree-lined, cosmopolitan Victoria Street among the cafes and restaurants. We have great views of the CBD and are an easy walk to the city centre.

Our hostel feels like a home away from home. It's clean, secure, comfortable and stylish. Our amazing courtyard, relaxing garden areas and fully equipped stainless steel kitchen are the best in the Cross.

Our free SUPER FAST UNLIMITED WiFi will keep you in touch with your family and friends back home, while our amazing breakfast will keep you full all day. The free breakfast includes the choice of cereals with milk, toast and a large selection of spreads as well as fresh seasonal fruit and teas and coffee served in our atrium courtyard.

Our great location, atmosphere and level of comfort guarantee you a fun, exciting and adventure-filled time in Sydney. So whether you're here to work or play, we offer a quiet, friendly hostel with exciting Sydney at your doorstep.

Our freebies include free use of our exciting new giant chess set, free use of the personal security lockers in each room (large enough for your backpack), free linen and blanket hire.

You can relax any time in our huge, 24hr TV lounge/library area, complete with cable TV.

We also offer guest laundry, free assistance with job searches and practical advice as well as free maps, tourist info and a great free city walking tour. View House Rules


Welcome to Backpackers HQ, our sociable and relaxed hostel in Sydney. This is the place to take it easy in between sightseeing. Every day begins with our famous free breakfast – fill up on cereal, toast, fresh fruit and more – and have it outside in our atrium courtyard and chilled garden area. If you’re not heading out during the day, chill out with us here: our big, 24-hour lounge has cable TV (just saying!). We've also got a book exchange and a giant chess set. And when you’re not out sampling Sydney’s best restaurants, save money by making dinner in our modern, shared kitchen.


You’ll find us in Sydney’s ultra-hip King’s Cross neighbourhood, on leafy Victoria Street. The area's teeming with restaurants, bars and cafés serving proper coffee. Start by ticking those must-sees off your list, like Sydney Opera House, which is a half-hour walk or 20-minute train ride away. The closest station, King’s Cross, is only 2 minutes away and makes getting around a breeze. Just hop on for under half an hour to get to Sydney Airport.

Rooms and Dorms

To help you meet other travellers on your wavelength, we offer mixed dorms of all sizes. Every room has security lockers more than big enough to fit your backpack, and comes with free linen. If you get chilly (or just like to be cosy), chat to the friendly staff at reception about hiring a blanket.

Extras and activities

We have super-fast Wi-Fi, making it easy to keep in touch with everyone back home and plan your onward travel. Make sure to grab a free city map before you head out for the day – or join us on a free walking tour so we can show you around. Quiet day? Do some laundry (because those day-three socks aren’t going to get your bunk-mates on side).

View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.3

  • Location 8.9

  • Staff 8.3

  • Atmosphere 7.8

  • Cleanliness 7.2

  • Facilities 7.7

Latest Reviews

  • 10.0


    21 Dec 2019
    Enjoyed this hostel a lot, fun crowd of people and a great vibe. Will stay again after I do the east coast.
    Canada, Female, 25-30
  • 10.0


    21 Dec 2019
    Great hostel in a good position, walking distance to everything and really friendly staff
    Canada, Male, 18-24
  • 9.7


    14 Jan 2020
    In a really nice neighbourhood and close to the city. Ended up staying for a week after booking for 1 night. Will stay again.
    Canada, Female, 18-24
  • 9.1


    09 Jan 2020
    Such a nice place, really lovely people and a super chilled out vibe, would stay here again and recommend to others
    England, Female, 18-24
  • 6.6


    26 Dec 2019
    A lot of the facilities were broken during stay. Eg. in-room shower, ceiling fan, wi-fi. The price was expensive for what it was, although it was a stay over new years so sort of to be expected.
    England, Male, 18-24
  • 6.0


    28 Dec 2019
    This is probably the worst hostel I’ve ever stayed in. The dorms have layers of dust on the walls and cockroaches everywhere, everything is feels dirty, the pillows are yellow with stains. this hostel is more for people who are staying long term with that the rooms can get quite messy especially when people occupy more than one locker for themselves
    England, Female, 18-24
  • 6.0


    06 Dec 2019
    I stayed in a 4 bed 'deluxe' for 5 nights. There wasn't much deluxe about it - mould in the bathroom, door didn't lock properly, beds were incredibly squeaky. The TV room downstairs that's open 24/7 was disgustingly unclean and there was no TV remote. I also had some things stolen from my room although there was nobody else staying in there at the time. Good enough as a place to sleep but not great.
    England, Female, 18-24
  • 5.7


    11 Dec 2019
    Receptionist was nice and we had a room to ourselves but lots of the other tenants were partying with very loud music and came in late at 4 in the morning with no consideration for other guests. Difficult for the staff to manage but it wasn't ideal and if that is normal it should be advertised. The beds were super squeaky and the ensuite smelt so bad of mould we couldn't go in there and close the door. We have been travelling for 7 weeks and this was the worst hostel so far.
    England, Couple, 25-30
  • 5.4


    06 Dec 2019
    Cheap but messy. If you wanna sleep during the night, this place is not for you. If you want people having s** in the bed next to you and you like the smell of food, vomit and sweat, you're gonna love it. There's a supermarket next to it and the metro station as well, which's kinda cool.
    Argentina, Male, 25-30
  • 3.7


    27 Dec 2019
    Horrific. Hated staying here and wouldn't go back if I was paid. It's smells terrible, there were cockroaches climbing the walls and it was incredibly noisy. A guy in our room brought some random girl back to his bed - showed that security at night is non existent. The beds are really squeaky and the pillows and mattress were covered in stains. Totally over priced for such a complete hole of a place. I have been travelling for over 3 months & this was my worst experience by far. Do not go here.
    Ireland, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Security Lockers
  • Self-Catering Facilities
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines