Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Backpackers HQ, now with SUPER-FAST UNLIMITED WiFi!
We were voted the #1 Hostel in Australia by Hostelworld guests for the month of August 2012.

PLEASE NOTE: We are an international youth hostel. We can only accept guests with a valid international passport and do not accept guests over the age of 35 in dorm rooms. Unfortunately we have no facilities for guests under the age of 18 years.

•When booking on line, please be aware you are booking a bed not a room.
•Please also be aware that multiple guests booking on the one booking may not be staying in the same room.

Backpackers HQ is newly renovated and positioned right in the heart of Sydney's vibrant King's Cross. We're set on tree-lined, cosmopolitan Victoria Street among the cafes and restaurants. We have great views of the CBD and are an easy walk to the city centre.

Our hostel feels like a home away from home. It's clean, secure, comfortable and stylish. Our amazing courtyard, relaxing garden areas and fully equipped stainless steel kitchen are the best in the Cross.

Our free SUPER FAST UNLIMITED WiFi will keep you in touch with your family and friends back home, while our amazing breakfast will keep you full all day. The free breakfast includes the choice of cereals with milk, toast and a large selection of spreads as well as fresh seasonal fruit and teas and coffee served in our atrium courtyard.

Our great location, atmosphere and level of comfort guarantee you a fun, exciting and adventure-filled time in Sydney. So whether you're here to work or play, we offer a quiet, friendly hostel with exciting Sydney at your doorstep.

Our freebies include free use of our exciting new giant chess set, free use of the personal security lockers in each room (large enough for your backpack), free linen and blanket hire.

You can relax any time in our huge, 24hr TV lounge/library area, complete with cable TV.

We also offer guest laundry, free assistance with job searches and practical advice as well as free maps, tourist info and a great free city walking tour. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.7

  • Location 8.9

  • Staff 8.6

  • Atmosphere 8.2

  • Cleanliness 7.4

  • Facilities 7.8


Latest Reviews

  • 10.0

    Superb

    30 Sep 2019
    I would highly recommend Backpackers HQ! Visit Ali in the store down a few doors too for anything you need for cleanliness or extra snacks.
    USA, Male, 18-24
  • 10.0

    Superb

    25 Sep 2019
    Fun hostel, really close to the city stayed here for over 2 weeks after booking for 1 night
    England, Male, 25-30
  • 10.0

    Superb

    25 Sep 2019
    Top hostel, cool group of people and a great vibe. Would recommend
    England, Female, 18-24
  • 9.4

    Superb

    04 Oct 2019
    Very affordable, close to CBD even if not actually in the centre itself (plus super close to public transport), loved the free breakfast and wifi (pretty rare for an Australian hostel, I've found). Let me check in after a 24hr flight from Europe even though it was only 7.30am, which was a huge relief. Staff very helpful and knowledgeable. Only stayed for one night, but it seemed to be neither a 'party' hostel nor too quiet, which was a nice balance.
    England, Female, 31-40
  • 9.4

    Superb

    06 Sep 2019
    Nice clean hostel I’m a great location. Friendly crowd of people
    USA, Male, 25-30
  • 7.7

    Very Good

    19 Sep 2019
    Good vibe and helpful staff. Despite the usual cheaper hostel risks(which I was lucky enough to bypass but I could imagine happens) felt like I could either party or chill comfortably, and I did both splendidly
    Australia, Male, 25-30
  • 5.7

    Rating

    22 Sep 2019
    Overall it was fine, I wouldn’t stay again though unless I there was a major clean. The fan in the shower room is covered in muck, mould and bugs for one. The shower in our room (which was for 12-14 people) was out of order so for the amount of people in the hostel there are not enough showers. I don’t think anything has been done to it since 2012, 7 years ago. We were in a room with people staying long term so it wasn’t very clean and it smelt despite there being a sign about staying tidy
    England, Couple, 18-24
  • 5.7

    Rating

    11 Sep 2019
    Pros: Good free breakfast and good location. Nice common space on the main floor. Cons: Would be nice if they separated rooms for people living there and people staying a few nights. Didn’t appear (or smell) like the room had been cleaned in a while, likely because there were 6-8 people already living (month to month) in the same room. Overall cleanliness is an issue in the rooms, tried to spend as little time as possible in the room given its state.
    Canada, Male, 18-24
  • 4.3

    Rating

    14 Sep 2019
    Ensure there are lockers for everyone and not just taken over by long term tenants, there is very few showers for the amount of people staying there, I didn’t have a pillow and was not given one until I found another staff member the next day. Wouldn’t recommend
    Canada, Female, 18-24
  • 2.0

    Rating

    27 Sep 2019
    Absolutely disgusting room- we were the first ones in it so it should have been clean, but one of the employees had been staying in it and told us she would have it clean in an hour so we should go out to lunch. When we came back she said she was done with the room and when we went in there, there was men’s underwear, qtips, and meds all over the floor.... we couldn’t even walk on the floor without shoes on without feeling disgusting. That’s not even mentioning the bathrooms...
    Canada, Female, 18-24
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Book Exchange
  • Cable TV
  • Security Lockers
  • Self-Catering Facilities
Services
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines


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