Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Backpackers HQ, now with SUPER-FAST UNLIMITED WiFi!
We were voted the #1 Hostel in Australia by Hostelworld guests for the month of August 2012.

PLEASE NOTE: We are an international youth hostel. We can only accept guests with a valid international passport and do not accept guests over the age of 35 in dorm rooms. Unfortunately we have no facilities for guests under the age of 18 years.

•When booking on line, please be aware you are booking a bed not a room.
•Please also be aware that multiple guests booking on the one booking may not be staying in the same room.

Backpackers HQ is newly renovated and positioned right in the heart of Sydney's vibrant King's Cross. We're set on tree-lined, cosmopolitan Victoria Street among the cafes and restaurants. We have great views of the CBD and are an easy walk to the city centre.

Our hostel feels like a home away from home. It's clean, secure, comfortable and stylish. Our amazing courtyard, relaxing garden areas and fully equipped stainless steel kitchen are the best in the Cross.

Our free SUPER FAST UNLIMITED WiFi will keep you in touch with your family and friends back home, while our amazing breakfast will keep you full all day. The free breakfast includes the choice of cereals with milk, toast and a large selection of spreads as well as fresh seasonal fruit and teas and coffee served in our atrium courtyard.

Our great location, atmosphere and level of comfort guarantee you a fun, exciting and adventure-filled time in Sydney. So whether you're here to work or play, we offer a quiet, friendly hostel with exciting Sydney at your doorstep.

Our freebies include free use of our exciting new giant chess set, free use of the personal security lockers in each room (large enough for your backpack), free linen and blanket hire.

You can relax any time in our huge, 24hr TV lounge/library area, complete with cable TV.

We also offer guest laundry, free assistance with job searches and practical advice as well as free maps, tourist info and a great free city walking tour. View House Rules

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Reviews & Ratings

  • Value For Money 7.1

  • Security 8.2

  • Location 8.4

  • Staff 7.2

  • Atmosphere 7.1

  • Cleanliness 6.1

  • Facilities 6.8

Latest Reviews

  • 10.0


    09 Apr 2019
    Had a great time here would recommend
    Canada, Male, 25-30
  • 10.0


    05 Apr 2019
    Amazing kitchen area, such great atmosphere
    England, Female, 18-24
  • 10.0


    27 Mar 2019
    Second time I have stayed here. Is in a great location and is a friend crowd
    England, Male, 25-30
  • 10.0


    27 Mar 2019
    Nice hostel with a cool group of people, had a great time here. Would recommend
    England, Female, 25-30
  • 9.1


    15 Mar 2019
    Pretty good overall, but the karaoke people were really loud until maybe 10pm. Too warm and stuffy in the room, but compared to some other hostels in Sydney, this is pretty good!
    USA, Male, 25-30
  • 8.9


    14 Mar 2019
    The best hostel I lived in Kings Cross. Except one thing - tons of cockroaches. It was the whole army of this insects in the room and in the common area, espeially in the evening. With the rest everything is prety nice, the dorms, the kitchen, the stuff is really nice. I lived in a big dorm and I was the only one traveller - other people came to Sydney for work, but I have to say, that thay behave much better, then young boys and girls who come to the city for parties.
    Russia, Female, 25-30
  • 8.6


    31 Mar 2019
    Not the greatest showers, even on hostel standards. The wifi was really good though.
    Canada, Male, 18-24
  • 6.3


    02 Apr 2019
    I paid $20 for a bed in a 12 people room. You don’t wait big services, but staff is not friendly and my room had one small window to the lounge (veeery noise). Breakfast is OK. I didn’t like the vibe of that hostel.
    Italy, Couple, 25-30
  • 4.6


    13 Apr 2019
    Dirty toilets and kitchen
    England, Female, 18-24
  • 3.4


    13 Apr 2019
    Tried to over charge me. Room stank. Didn’t have a pillow had to wait 30 mins at night for one. Waited an hour for someone at reception tk check in at 10pm even though they knew I was coming. Heard the staff talking down to someone in the morning when I left which p****d me off. What a horrible place to stay. Not worth it
    England, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Cable TV
  • Security Lockers
  • Self-Catering Facilities
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines